Every day, CX professionals use SurveyMonkey to get the insights they need to retain customers, drive revenue growth, and act on customer feedback. And the SurveyMonkey CX team is no different!
Join us on September 26 at 10am PST | 1pm EST for a deep dive into how our internal CX team uses SurveyMonkey products to supercharge our CX strategy and listen to our customers.
You'll learn how to use surveys for:
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
Senior Manager, Research Operations & Insight Programs
Senior Director, Customer Success
Explore our customer satisfaction survey templates to rapidly collect data, identify pain points, and improve your customer experience.
New research on the role of data on the employee experience; how it impacts decision making, worker confidence, and trust in teammates and leaders
New research on workplace trends and how employees are balancing personal time, working from home, and the gap in remote and in-office work
Improve your customer experience by measuring your company’s CSAT score and addressing feedback. Send CSAT surveys with SurveyMonkey.