Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customize online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

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Powered by AI and machine learning, SurveyMonkey Genius® helps you create better surveys, gather higher-quality responses, and spot insights quicker.

Man working on computer next to screenshots of SurveyMonkey Genius

Why is our AI technology so powerful? Because for nearly 25 years, we’ve been gathering data on survey structure, question content, and respondent behavior. That means more accurate, helpful recommendations—based on industry-leading expertise.

Questions answered with SurveyMonkey

Daily survey
responses

Daily AI predictions

Various screenshots of SurveyMonkey Genius - where users can enter a prompt and AI will generate a survey

Need to send a survey and don’t know where to start? No problem! SurveyMonkey Genius helps you confidently create a high-quality survey from scratch in as little as 30 seconds.


How it works:

  • Use one of our sample prompts or write your own description of your survey goals
  • Using GPT, SurveyMonkey Genius will automate the survey creation process for you
  • To finalize your survey, simply refine your prompt, or edit the generated survey directly
Screenshot of Answer Genius product in SurveyMonkey, which offers suggestions for writing answers when creating a survey

Start typing a survey question and SurveyMonkey Genius will recommend the best question type to use and allow you to autofill a set of balanced answer choices proven to eliminate bias and capture accurate data.

Question Type Prediction is only available in selected languages. Answer Genius is only available for surveys in English.

Smiling man typing on laptop next to screenshot of SurveyMonkey Genius showing estimated completion rate and amount to time to finish a survey

SurveyMonkey Genius will review and score your survey draft, use machine learning to detect issues with survey structure or question formats, and offer ways to improve the respondent experience and increase completion rate.

Question asking with scores indicating if users are happy, neutral, or unhappy

Stop spending hours sifting through open-ended responses to find patterns. SurveyMonkey Genius turns unstructured data into digestible insights.


How it works:

  • Collect open-ended survey responses
  • Using natural language processing (NLP), SurveyMonkey Genius will categorize responses as Positive, Neutral, or Negative
  • You can then filter results by sentiment to dig even deeper

Sentiment Analysis available in Premier plans and above.

Screenshot of SurveyMonkey Genius removing 4 poor-quality responses from a survey

Avoid making decisions based on flawed data. SurveyMonkey Genius will scan your survey results for speeding, straightlining, profanity, or gibberish, and allow you to filter out anything that doesn’t meet quality standards.

Response quality feature available in Premier plans and above.

Screenshot of SurveyMonkey showing an insight that an ad didn't score well in the male demographic with household income of $75-100k

Available in our market research solutions, SurveyMonkey Genius uses machine learning to comb through your data and surface statistically significant trends, like which segments preferred a specific ad or product concept.

AI-powered insights currently limited to our market research solutions.

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Alexis K., beta customer

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Stay up to date with original research from SurveyMonkey on how artificial intelligence is shaking things up in your industry or for your role.

What are SurveyMonkey’s guiding principles for AI?

All of the AI and machine learning we use in our products is designed to empower our customers to get fast answers to their critical questions—taking the guesswork out of survey creation and analysis. We believe that transparency builds trust; that’s why we’re open about our use of AI and machine learning, and why we’re committed to giving our customers opportunities to share their feedback about these capabilities. We know that AI is constantly evolving and we strive to help our customers keep up and get ahead with the help of both our products and research.

How can I get started with SurveyMonkey Genius AI features?

SurveyMonkey Genius features are available in our product throughout the survey creation, fielding, and analysis steps. Feature availability can differ by region and by plan.

Will SurveyMonkey Genius AI get smarter over time?

Yes. We’re constantly improving our AI and machine learning models and approaches by leveraging the latest techniques available—this helps us ensure the best possible experience for our customers. In addition, a lot of our features that leverage AI and machine learning include feedback loops for our customers to provide corrections. This data is then fed back into our AI and machine learning features and allows us to constantly improve our predictions and recommendations.

How does SurveyMonkey ensure the privacy and security of my data?

To understand how we use personal information, and learn about our data policies and your rights, please read our privacy basics page. To understand our security practices and responsibilities, please read our security statement.