Make customer experience your competitive advantage
Connect with your customers to build long-term relationships that drive revenue growth.
Build and scale a game-changing CX program
SurveyMonkey helps you meet ever-evolving customer expectations.
Boost buyer satisfaction
Easily measure CSAT to better understand what’s working and where you need to take action—and turn customers into advocates.
Understand customer sentiment
Quickly set up NPS® programs, uncover what’s driving customer attitudes, and understand how you stack up against industry benchmarks.
Drive business impact
Identify new opportunities and build loyalty by empowering teams across your organization to capture and act on customer insights.
See it in action
Discover the intuitive yet powerful platform your entire organization can use to make more customer-centric decisions.
25 years of survey expertise combined with the latest AI
SurveyMonkey delivers answers to 20M+ questions every day.
MOVE FASTER
Go from insight to action in record time
SurveyMonkey uses natural language processing (NLP) to turn unstructured data into digestible insights—no more hours spent sifting through open-ended responses.
Pre-made templates help you quickly gather feedback from customers on the ease of their interactions with your business, support teams, website, and more, so you can improve your processes and drive revenue growth.
BE DATA-DRIVEN
Make the right moves with confidence
SurveyMonkey is an all-in-one platform for collecting and analyzing customer feedback, providing helpful advice at every step to make your surveys as effective as possible.
Build and scale Voice of the Customer (VoC) research to understand where you need to act, and empower teams across your organization to put customer experience at the heart of every decision.
Trusted by 300K organizations worldwide, including 95% of the Fortune 500
Choose the plan that works for you
The state of CX: Emerging trends, challenges, and opportunities
Our original research uncovers new trends reshaping the customer experience landscape.
Ready to build experiences customers love?
Identify and fix customer pain points, boost CSAT scores, and grow your business with SurveyMonkey.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.