Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customize online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

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Automate your Net Promoter Score® (NPS) program so you can spend more time acting on the customer insights.

Woman smiling at her laptop. Next to her are screenshots of a SurveyMonkey Net Promoter Score (NPS) survey and an NPS score of 90.
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Man and woman discussing SurveyMonkey NPS data, next to screenshots of their company's 44 NPS score, and the 77 NPS industry rating, provided by SurveyMonkey

Start capturing NPS in a matter of hours with a benchmarkable template that helps you see how you stack up. With 25+ question types, SurveyMonkey makes it easy to customize with follow-up questions to understand what’s driving your scores.

Integrate data into the tools you use every day to trigger surveys in real time. Or, schedule your NPS survey at regular intervals to understand sentiment at key points in the customer journey. Embed the NPS question in emails to increase response rates.

Screenshots of a SurveyMonkey NPS question (asking how likely you are to recommend a company), survey customization options, tools to integrate your survey with, and a final NPS score of 52
Man lounging on couch answering an NPS question, giving the company DeliverShip a rating of 4 out of 10. Next to him is a screenshot asking how the company can improve his experience moving forward

Use NPS responses as an opportunity to engage your customers. Get notified of responses or create automated workflows using integrations. Quickly follow up with passives and detractors, and build targeted campaigns to turn your promoters into vocal advocates.

Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.