Contact SalesLog in
Contact SalesLog in

Measure guest experiences to improve operations with our customizable Hotel Survey Template.

SurveyMonkey is rated 4.5 out of 5 from 18,000+ reviews on G2.com

Our Hotel Survey Template helps hotels enhance the guest experience by identifying areas for improvement. With this expert-certified survey, you can gather valuable feedback on everything from food service to affordability. Gain insights into your hotel's performance, from check-in to check-out, to drive meaningful improvements.

what-is-it-icon-templates

A hotel feedback survey gathers insights from guests by asking about various aspects of their stay. From interactions with the concierge to the quality of dining, it provides a comprehensive view of how they rate their experience at your hotel.

purpose-icon-templates

Using the Hotel Survey Template, guests can share feedback on the hotel staff, check-in process, cleanliness, and more. This feedback can be used to make adjustments to areas that need attention— ensuring you maintain guest satisfaction.

benefits-icon-templates

The information collected from a hotel customer satisfaction survey enables you to analyze attitudes and satisfaction levels at scale. These insights can guide you in making informed decisions to enhance your overall guest experience.

Hotel guest satisfaction surveys ask questions such as:

  1. Overall, how professional were the hotel staff members?
  2. How clean was your room upon arrival?
  3. How convenient were the hours of the food service options at our hotel?
Smiling man typing on laptop, next to screenshot showing different question types to add in a survey, including multiple choice, dropbox, textbox, checkboxes,
  • How do you create a hotel survey?
  • Why use our Hotel Survey Template?
  • Can I customize this Hotel Survey Template?

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Out-of-the-box themes, accessible color palettes, custom fonts, branding, and more.

Collect survey responses via email, website, SMS, social media, QR codes, offline, and more.

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis, & more.

Flower shop owner looking at his phone, next to a review showing 5 out of 5 stars

Read about our customers, explore webinars, and get guides on collecting feedback in your industry.

Woman reading research blog posts on a tablet, next to four blue and green bar charts

Get tips on how to create better surveys, hear the latest product news, or check out our research.

Man wearing headphones and using a laptop, next to an image of SurveyMonkey's logo

Access tutorials on how features work, learn more about billing, and contact Customer Support.