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Net Promoter Score

Measure customer satisfaction and loyalty for your business.

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Learn what makes customers happy and turn them into advocates.

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Get actionable insights to improve the user experience.

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Collect contact information from prospects, invitees, and more.

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Easily collect and track RSVPs for your next event.

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Find out what attendees want so that you can improve your next event.

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Uncover insights to boost engagement and drive better results.

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Get feedback from your attendees so you can run better meetings.

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Use peer feedback to help improve employee performance.

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Create better courses and improve teaching methods.

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Learn how students rate the course material and its presentation.

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Find out what your customers think about your new product ideas.

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Survey templates
Customer advocacy

Help Desk Feedback Survey Template

Help Desk Feedback Survey Template

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SurveyMonkey is rated 4.5 out of 5 from 18,000+ reviews on G2.com

Running a successful business often requires a high-functioning help desk. Signs of an effective help desk include careful listening, a deep understanding of the technology behind your products and services, and the ability to answer questions quickly. Find out how your help desk is performing with this 5-question survey template.

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Customer Stories Survey Template
Customer Stories Survey Template
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Testimonial Form Template
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Get started with our testimonial form template to streamline the process of gathering endorsements from your satisfied customers.
Customer Testimonial Survey Template
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Use this template to generate testimonials that will help people in your target market see that your products and services are exactly what they need.
Customer Experience Survey Template
Customer Experience Survey Template
Use our expert-approved survey template to understand if your product/service is meeting customers’ needs, pinpoint how responsive customers think your team is, and more! You can also edit/add questions to make our customer experience survey your own.
Retail Customer Feedback Survey Template
Retail Customer Feedback Survey Template
Boost sales with the Retail Customer Feedback Survey Template from SurveyMonkey. Gather customer insights to enhance shopping experiences and store performance.
Showing 5 of 11 templates
View all customer feedback survey templates

Explore which features support this survey template

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Customizable survey experiences

Out-of-the-box themes, accessible color palettes, custom fonts, branding, and more.

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Many ways to send your surveys

Collect survey responses via email, website, SMS, social media, QR codes, offline, and more.

Explore surveys

Survey analysis, no training required

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis, & more.

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Additional resources to help you launch successful survey projects

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Success Stories

Read about our customers, explore webinars, and get guides on collecting feedback in your industry.

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Blog

Get tips on how to create better surveys, hear the latest product news, or check out our research.

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