2023 BFAIR Individual Satisfaction Survey
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Overall, how would you rate BFAIR services?

  • Answered: 214
  • Skipped: 1
10
average rating
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Program Information (Choose ALL that apply)

  • Answered: 215
  • Skipped: 0
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Residential -
Acquired Brain
Injury
Residential -
DDS
Day Habilitation
Day
Habilitation -
Roberts Drive
Community Based
Day Services
(CBDS)
Employment
AFC/Shared
Living
Individual/Famil
y Support
ABI/MFP
Community Living
Waiver
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I have the assistive technology/tools that I need.

  • Answered: 212
  • Skipped: 3
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YesNoSometimesN/A
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I am comfortable with the people I live, work, or attend day program with.

  • Answered: 213
  • Skipped: 2
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YesNoSometimes
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I have choices in personal goals.

  • Answered: 212
  • Skipped: 3
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Staff listen to me and give me the help and support I need (if I have a question or a problem, staff are there to assist me).

  • Answered: 211
  • Skipped: 4
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YesNoSometimes
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I have choices in the type of activities I do.

  • Answered: 212
  • Skipped: 3
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I have the support I need to:

  • Answered: 213
  • Skipped: 2
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Yes
No
Sometimes
Learn new things
Have privacy (time alone, speak in private,
etc.)
Learn about rights and responsibilities
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What do you like best about your home/program and/or BFAIR?

  • Answered: 192
  • Skipped: 23
  • “Help he gets. ”
  • “We get along and I can do what i want. ”
  • “The freedom to do what I want. ”
  • “As long as we have staff, we are happy (from son).”
  • “My staff is very helpful.”
  • “I'm able to do things I like. ”
  • “They check in on my frequently. . ”
  • “My staff helps me with all my wants and needs. ”
  • “Always helpful when i need it. ”
  • “They gave me my life back, I can see my kids. ”
  • “Glad to be home and not in nursing home. ”
  • “They help me start over. ”
  • “The willingness to help me succeed. ”
  • “I love the freedom i receive. ”
  • “Likes the program ”
  • “All things”
  • “everything”
  • “I have a girlfriend, I get to ride a bike. ”
  • “BFAIR is nice, they help me do things. ”
  • “Go shopping”
  • “Everything about it. ”
  • “That I have someone to talk to. ”
  • “Going out into the community, working at the Boys Club, seeing friends. ”
  • “The respect I am given everyone is really respectful. ”
  • “staff and activities. ”
  • “I like working with my staff, the guy i work and go out with ”
  • “Going out with Jamie”
  • “Going out and working with staff”
  • “The people, the activities, the kindness and caring that is given to the individuals. ”
  • “Contact with other people and in the program”
  • “I like women's group, the different activities, I like running errands. ”
  • “Peace and quiet at home, 15 minutes from home. ”
  • “They are close by and I can walk to them.. ”
  • “the people ”
  • “outings with Diana, eating out. ”
  • “Enjoys having someone to talk too, support in accessing things, I need. Staff is helpful.”
  • “staff”
  • “rides to appointments and shop. ”
  • “Being able to get to appointments and shop. ”
  • “Taking shopping, doctors. They help me out a lot.”
  • “I like where I live and I like BFAIR ”
  • “I like volunteering with Mr. Baker, Likes going out with the cilly girls. ”
  • “Playing games, women's group, hiking, movies. ”
  • “Playing games, women's group, hiking, movies. ”
  • “Women's group with the other ladies. ”
  • “They help me, take me to the doctors, all of my appointments. ”
  • “I like to have fun with friends and staff. ”
  • “Volunteering, going out into the community.”
  • “I feel supported, I ask for help when i need it. ”
  • “Everyone was friendly and easy to get along with. ”
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Additional comments (if you answered No, to any of the above questions, please indicate reasoning below).

  • Answered: 22
  • Skipped: 193
  • “My staff is wonderful”
  • “Kim is wonderful she helps me all the time. ”
  • “Good help on everything. ”
  • “They don't teach me new things. ”
  • “I like working with staff at the Boy, I and doing all the side job, I enjoy working at the church. ”
  • “Hope staff will do more activities with us.”
  • “my wheelchair needs repairs. ”
  • “I would like birdfeeders back up. ”
  • “I am very, very comfortable in my home and with the staff that help me. ”
  • “Not at this time. Terri did say she is grateful for the services AFC provides. ”
  • “no”
  • “no”
  • “no”
  • “no”
  • “no”
  • “Brenda states does not like when she is prompted to take a shower. ”
  • “I have a great team. ”
  • “Terry is working with me now. ”
  • “I can do good. ”
  • “I can listen and make it better. ”
  • “I would like a job closer to home.”
  • “When some co-workers come in with Dianna, I just listen to them and give them my advice and help them out. ”
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I have input in the following areas:

  • Answered: 70
  • Skipped: 145
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Yes
No
Sometimes
N/A
What to wearWhat to eatWho to spend time withHow to decorate my room/home
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I have the support I need to:

  • Answered: 70
  • Skipped: 145
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Yes
No
Sometimes
N/A
Contact friends and family (if I want to)Use my own money and budget
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I like my current job.

  • Answered: 30
  • Skipped: 185
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YesNoSometimesN/A
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I have choices in where I work (this includes remote job skills training)

  • Answered: 30
  • Skipped: 185
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YesNoSometimesN/AIf sometimes, please explain
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I am satisfied with my current work schedule.

  • Answered: 30
  • Skipped: 185
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