Thanks very much for the feedback you are about to give.

It's part of an exciting new initiative being cooked up to evolve how we do performance and quality management in call centres. More on that very soon.

This survey helps map how we collectively feel about today's version.

Please go the extra mile offering your own ideas, because that's always where the best insights come from!

I really do appreciate your time and effort.

Regards Martin (Hill-Wilson)