Customer Satisfaction Survey Template Question Title * 1. Overall, how satisfied or dissatisfied are you with Michelle Gossett? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title * 2. Overall, on a scale of 0-10 (0 being the lowest and 10 being most satisfied) how satisfied have you been with Michelle Gossett? Very Dissatisfied0 1 2 3 4 Neither Satisfied nor Dissatisfied5 6 7 8 9 Very Satisfied10 Very Dissatisfied0 1 2 3 4 Neither Satisfied nor Dissatisfied5 6 7 8 9 Very Satisfied10 Question Title * 3. What does Michelle do really well? Question Title * 4. What clinical areas or types of treatment do you perceive Michelle to specialize in? Question Title * 5. What changes would Michelle have to make for you to give it a higher rating? Question Title * 6. Which of the following words would you use to describe our services? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable Question Title * 7. How well do our services meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 8. How would you rate the quality of our services? Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 9. How responsive have we been to your questions or concerns about our services? Extremely responsive Very responsive Moderately responsive Not so responsive Not at all responsive Not applicable Question Title * 10. How long have you been a customer of Michelle Gossett? This is my first purchase Less than six months Six months to a year 1 - 2 years 3 or more years I haven't yet Question Title * 11. What is your typical frequency of visits or use of services? Weekly Biweekly (twice per month) Monthly Varied Question Title * 12. What type of services have you used? Select all that apply. Individual Psychotherapy Couple Psychotherapy Family Psychotherapy Life Coaching Consulting Question Title * 13. How likely are you to use our service again in the future? Extremely likely Very likely Moderately likely Slightly likely Not at all likely Question Title * 14. How likely is it that you would recommend Michelle to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 15. What prompted you to seek services at the time that you did? Question Title * 16. What factors prompted you to select Michelle as your service provider? Question Title * 17. Would you like to provide an anonymous written testimonial? If so, please do so below. Some questions to think through:~Please describe in as great detail as possible what has been your experience so far of Michelle and what she does really well.~What have you learned/nor learned or deepened in your work together?~How would you explain what is the same and also unique about Michelle with other providers and services? Question Title * 18. What is your gender? Female Male Transgender Question Title * 19. What is your age? 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 75 or older Question Title * 20. Do you have any other comments, questions, or concerns? Submit response