Interpreters for Justice Legal Survey

Impact of the new MOJ Framework Agreement

Analysing the impact of the new MOJ Framework Agreement on the provision of interpreting services across the justice sector

Thank you for agreeing to participate in this anonymous survey. Please be advised that all data will be treated in the strictest of confidence and any personal details you choose to provide will not be shared without your express permission.

We ask that you respond openly regarding your experiences at court and in other legal proceedings since ALS/Capita became the sole providers of interpreters to Courts and Tribunals in England and Wales and Tribunals in Scotland on 30th January 2012.

This survey is open until Friday 13 April.

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* 1. What is your normal job in the CJS? (Please select one)

Judge

Magistrate

Court Administrator

Crown Prosecutor

Counsel

Solicitor Advocate/Solicitor

Legal Executive

Other

Question Title

* 2. Since the implementation of the MoJ’s Framework Agreement on January 30th 2012 have you encountered any problems in relation to the provision of interpreting services for defendants or other parties to legal proceedings?

Yes

No (Thank you. You are not required to further complete this survey)

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* 3. Please give brief details of the problem(s) you have encountered:

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* 4. Are you aware of the complaint procedure under the Framework Agreement?

Yes

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* 5. Have you made any complaints to the Ministry of Justice or directly to ALS?

Yes (MoJ)

Yes (ALS)

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* 6. Was your complaint acknowledged?

Yes

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* 7. Was a solution offered by ALS or any other party? If so, please describe.

Yes (please describe)

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* 8. Are you satisfied with the quality of service provided under the Framework Agreement?

Yes

Not prepared to say

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* 9. Are you aware of any Court time being lost due to the failure of the Contractor to supply an interpreter?

I don't know

Yes (please answer question 10)

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* 10. Please indicate the amount of Court time lost at:

Royal Courts of Justice (Days, Half days, Hours):

Crown Court (Days; Half days; Hours):

Magistrates’ Court (Days; Half days; Hours):

Other (please specify)(Days; Half days; Hours):

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* 11. Are you aware of any court hearings that have been adjourned due to the non-arrival of an interpreter?

I don't know

Yes (please indicate number of hearings adjourned)

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* 12. Are you aware of any defendants who have been remanded in custody due to the absence of an interpreter?

I don't know

Yes (please indicate the number of cases in which the defendant(s) was (were) remanded)

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* 13. Are you aware of any cases in which an application for a Wasted Costs Order has been made against the Contractor?

Yes (please indicate number)

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* 14. Do you have any additional comments you would like to make regarding the current situation surrounding the provision of public service interpreters?

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* 15. Are you willing to support Interpreters 4 Justice with our publicity and lobbying campaign surrounding the current problems?

Yes (please leave your contact details below)

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* 16. Please leave your contact details here:

Name:

Organisation:

Telephone:

Email:

Twitter feed:

Web site URL:

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* 17. Would you like to be kept informed of our campaign?

Yes

If you would like to be kept informed, please leave your details

Thank you for taking the time to complete our survey. If you wish to discuss any of the above issues with us further you may contact us using the following details:

Interpreters For Justice c/o Involvis
aisleen.marley@involvis.co.uk
penny.arbuthnot@involvis.co.uk

Or
APCI
http://www.apciinterpreters.org.uk/
Contact: chairman@apciinterpreters.org.uk

Or
SPSI
http://spsi.org.uk/
Contact: chairman@spsi.org.uk

You can also follow Interpreters for Justice on Twitter: @United4Justice