AQD Permit to Install Customer Service Survey Question Title * 1. Name and Contact Information (optional): Question Title * 2. PTI No. (optional): Question Title * 3. Air Quality Division (AQD) Permit Engineer (optional): Question Title * 4. Overall, how would you describe the services provided by the AQD for this project? Excellent Good Average Fair Poor Other (please specify) Question Title * 5. Overall, was AQD staff professional during this project? Yes No Comments: Question Title * 6. Overall, was the AQD staff courteous? Yes No Comments: Question Title * 7. Did AQD staff respond to your information request(s) in an effective and timely manner? Yes No Sometimes Other (please specify) Question Title * 8. Were the AQD established timelines to complete the project action communicated adequately to you at the beginning of the project? Yes No Other (please specify) Question Title * 9. Was the AQD action taken completed in accordance with the AQD established timelines? Yes No Other (please specify) Question Title * 10. Was the AQD action taken completed in accordance with your business needs? Yes No Other (please specify) Question Title * 11. Do you have specific suggestions for changes or improvements to AQD customer service or AQD processes themselves as a result of this project or any others? Yes No Other (please specify) Question Title * 12. Do you have experience with other department programs that you would like to share? Yes No Other (please specify) Question Title * 13. Is there anything else you would like to tell us? Yes No Other (please specify) Submit