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APSE Scotland Building/Housing Software Questionnaire

APSE Scotland would like to find out from the Building & Housing departments of local authorities what housing management and building maintenance software they use and would appreciate feedback.
Contact Details(Required.)
Local Authority(Required.)

Housing Management

What housing management software do you use?
How long has this package(s) been used for?
How do you rate (1-5 or not applicable) your satisfaction with the software for:
1
2
3
4
5
Not applicable
Ease of use
Ability to provide data for SHBVN Indicators
Ability to provide data for Scottish Social Housing Charter Indicators
Ability to provide data for CSE evidence (if applicable)
Ability to provide data for Business Planning purposes
Ability to provide data for APSE Indicators
Standard reports
Ability to provide customised reports
Integration between housing modules
Integration with building services software
Integration with other Council systems
How do you rate (1-5) the software supplier for:
1
2
3
4
5
Frequency of software updates to ensure compliance with legislation
Response to service requests
Quality of Training
General software maintenance
Cost
Are you actively looking to replace / upgrade this software?
If yes, what other packages are you considering? (please list)

Building Maintenance

What building maintenance software do you use? (if different from housing management)
How long has this package(s) been used for?
How do you rate (1-5 or not applicable) your satisfaction with the software for:
1
2
3
4
5
Not applicable
Ease of use
Ability to provide data for SHBVN Indicators
Ability to provide data for Scottish Social Housing Charter Indicators
Ability to provide data for CSE evidence (if applicable)
Ability to provide data for Business Planning purposes
Ability to provide data for APSE Indicators
Standard reports
Ability to provide customised reports
Integration between housing modules
Integration with building services software
Integration with other Council systems
How do you rate (1-5) the software supplier for:
1
2
3
4
5
Frequency of software updates to ensure compliance with legislation
Response to service requests
Quality of Training
General software maintenance
Cost
Are you actively looking to replace / upgrade this software?
If yes, what other packages are you considering? (please list)
What other software packages do you use in your building / housing management services. (eg job scheduling, vehicle tracking etc) Please list software and uses.
E.g. Opti-Time - workforce scheduling
Do you participate in APSE performance networks?
Do you have any other IT queries you would like raised at future Scottish advisory groups?
Do you have any other comments to add?
Are you happy for your responses to be shared with other members of the group?(Required.)
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