West Union Iowa Business Survey 2015 Page 1 33% of survey complete. Question Title * 1. What services does your business currently utilize? (Select all that apply) Phone System Toll Free Number Internet Web Hosting Data Back Up Cloud Services VoIP Long Distance Cell Phones Calling Features Call Center Services TV Hosted PBX T1 Security System Question Title * 2. Who is your provider for Local Phone Service? CenturyLink Mediacom NA - Do not have local phone service NA - Use cell phone(s) for local service Other Other (please specify) Question Title * 3. Who is your provider for Long Distance? CenturyLink Mediacom VoIP Other NA - Do not have long distance NA - Use cell phone(s) for long distance Other (please specify) Question Title * 4. What is the primary type of Internet service you subscribe to at your business? High-speed (DSL or Fiber) Satellite Wireless Symmetrical Broadband Special Circuit (T1) Do not know Cable (Cable Modem via Coax) NA - Do not have Internet Question Title * 5. Who is your provider for Internet service? CenturyLink Mediacom Alpine Communications Exede (Satellite Internet) My cellular/mobile provider Other Other (please specify) Question Title * 6. What length of time do you have remaining on your contract with your current Internet provider, if any? Less than 1 year More than 1 year, but less than 2 years More than 2 years No Contract Do not know Other Other (please specify) Question Title * 7. How much are you paying monthly for Internet service? $10 - $19 $20 - $29 $30 - $39 $40 - $49 $50 - $59 $60 - $69 $70 - $79 $80+ Other Other (please specify) Question Title * 8. What Internet speed (download) do you currently subscribe to at your business? 1 - 3Mbps 4 - 6Mbps 7 - 10Mbps 11 - 14Mbps 15 - 20Mbps 21 - 30Mbps 31 - 40Mbps 41 - 50Mbps Other NA - Do not have Internet Do not know Other (please specify) Question Title * 9. How would you describe your typical experience when using the Internet at your business? Frequently have to wait for pages to load or buffer Occasionally see a slow down when multiple people are using it Never have problems, it always seems fast enough Other Other (please specify) Question Title * 10. How important is Internet service to the daily operations of your business? Very Important Somewhat Important Somewhat Unimportant Very Unimportant Not Applicable Next >>