Preventing Client Confusion Question Title * 1. At the beginning of a project, how knowledgeable are your clients about the process of software or web development? They are pros They know enough to be dangerous They are limited in their knowledge They can barely open a web browser Question Title * 2. How often are your clients confused during the lifespan of a project? Never Rarely Quite a bit All the time Question Title * 3. Have you ever lost a project due to client confusion? Yes Almost No Question Title * 4. What are some of your favorite communication tools that help combat confusion? Basecamp Trello Pivotal Tracker TeamworkPM Zoho Email Other (please specify) Question Title * 5. What has been your best strategy to prevent client confusion? Question Title * 6. What do you feel are the main contributors to client confusion? Done