Tecumseh Transit Service (TTS) Survey for Users Question Title * 1. What is your street address? Question Title * 2. How old are you? 5 to 9 years 10 to 14 years 15 to 19 years 20 to 24 years 25 to 29 years 30 to 34 years 35 to 39 years 40 to 44 years 45 to 49 years 50 to 54 years 55 to 59 years 60 to 64 years 65 to 69 years 70 to 74 years 75 to 79 years 80 to 84 years 85 years and over Question Title * 3. What is your employment status? Employed Unemployed Retired Student Question Title * 4. What is your level of employment? Full-time (35+hours/week) Part-time (less than 35hrs/week) Other Question Title * 5. What is your primary mode of transportation? Walk Bike Taxi Transit (public bus) Car/Truck/Motorcycle (You are the owner or someone in your home owns the vehicle) Carpool (Coordinating rides among co-workers) Other Question Title * 6. From Monday to Friday, on average, how often do you use the TTS? Daily Few times per week One time per week Monthly First time using Never Question Title * 7. How often, on average, do you use the TTS on Saturday? Every Saturday Few times a month Once a month 6 to 11 times a year 1 to 5 times a year Never Question Title * 8. What is your destination? Question Title * 9. When using the TTS, how do you access the service? Walk Bike Wheelchair Other Question Title * 10. How long, on average, does it take to get to your bus stop from home? 1 minute 5 minutes 10 minutes 15 minutes Other Question Title * 11. What would make you more likely to take a bus where you need to go? (Select all that apply). More direct bus route More frequent buses More reliable buses Connections with other Transit Services Having a bus stop located closer to your residence Other Question Title * 12. Would you use the TTS if it offered services after 6:00pm? Yes No Question Title * 13. Would you use TTS if it offered services on Sunday? Yes No Question Title * 14. If you would use the TTS on Sunday, at what time would you use it? Question Title * 15. How would you rate the TTS on the following? Poor Fair Good Excellent Not Applicable Frequency of bus (ie. once an hour) Frequency of bus (ie. once an hour) Poor Frequency of bus (ie. once an hour) Fair Frequency of bus (ie. once an hour) Good Frequency of bus (ie. once an hour) Excellent Frequency of bus (ie. once an hour) Not Applicable Schedule (is bus on time) Schedule (is bus on time) Poor Schedule (is bus on time) Fair Schedule (is bus on time) Good Schedule (is bus on time) Excellent Schedule (is bus on time) Not Applicable Hours of Operation Hours of Operation Poor Hours of Operation Fair Hours of Operation Good Hours of Operation Excellent Hours of Operation Not Applicable Routes (can you get where you need to go) Routes (can you get where you need to go) Poor Routes (can you get where you need to go) Fair Routes (can you get where you need to go) Good Routes (can you get where you need to go) Excellent Routes (can you get where you need to go) Not Applicable Reliability Reliability Poor Reliability Fair Reliability Good Reliability Excellent Reliability Not Applicable Affordability Affordability Poor Affordability Fair Affordability Good Affordability Excellent Affordability Not Applicable Transit Information Available Online Transit Information Available Online Poor Transit Information Available Online Fair Transit Information Available Online Good Transit Information Available Online Excellent Transit Information Available Online Not Applicable Crowding Crowding Poor Crowding Fair Crowding Good Crowding Excellent Crowding Not Applicable Courteous Drivers Courteous Drivers Poor Courteous Drivers Fair Courteous Drivers Good Courteous Drivers Excellent Courteous Drivers Not Applicable Accessibility Accessibility Poor Accessibility Fair Accessibility Good Accessibility Excellent Accessibility Not Applicable Question Title * 16. What changes, if any, would you make to the TTS? Done
