Hiring Customer Support Rep Question Title * 1. You install a WordPress plugin and the screen goes white both on the front-end and the wp-admin. How do you quickly fix the problem? And how do you figure out how to debug the problem? Question Title * 2. A customer contacts support and they're MAD. Our product just broke their website, and they're demanding an immediate refund. What would you do to resolve this problem? Question Title * 3. Are you comfortable writing software documentation? Ideally, you'll write step by step tutorials on how to use specific parts of our software Zippy Courses. As an example...https://zippycourses.com/documentation/zippy-courses-plugin/creating-a-course/ Yes No Question Title * 4. Have you ever written software documentation like this before? Please share a few links: Question Title * 5. Please check all the boxes where you believe you have some experience. And by "some" experience, I mean, you would feel comfortable troubleshooting an issue with a customer if a problem arose. (If you can't select all, don't worry). CSS Mailchimp Javascript PHP Easy Digital Downloads IContact GetResponse Infusionsoft Creating a WordPress Child Theme AWeber Creating a Wordpress Plugin Paypal HTML Authorize.net Constant Contact CSS Stripe Question Title * 6. What is your desired salary? (Saying negotiable is not okay. Answering in a legitimate range is okay). Question Title * 7. Who are you? Full Name Best Email Address Linkedin Profile (if n/a, write n/a) Question Title * 8. Is there anything else we should know about why you think you'd be a GREAT candidate for this position? Done