Dear customer,
Thank you for being a valued part of ABB Drives. ABB is always looking for ways to enhance its relationship with customers and from time-to-time this includes collecting information from short surveys.
The following questionnaire is divided into three sections. The first section refers to drives service supplier selection criteria; the second section to the evaluation of ABB performances and the last section contains general questions about you, your firm and how you approach service.
By answering the questions in this survey you will help direct future activities at ABB. It should only take a few minutes of your time and your answers will be confidential for internal use only.
Thank you very much for your collaboration.
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Information provided will be used by CELS and ABB researchers only for statistical purposes regarding the research in object
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