Parks and City Services' Volunteer Survey

Parks and City Services (PACS) is currently reviewing its Volunteer Policy which relates to the activities of volunteers working in ACT parks, reserves and open spaces. As a volunteer or someone involved in working with volunteers, we would like your input and feedback in reviewing PACS' Volunteer Policy. We would also like to take this opportunity to get your feedback on our services and the support offered to volunteers.

The survey is anonymous and your feedback is greatly appreciated.

This survey closes on Sunday 21 July 2013.

Question Title

* 1. Which of the following best describes you:

Volunteer

Volunteer group convenor

Paid catchment group coordinator

Question Title

* 2. Before this survey, were you aware that PACS has a Volunteer Policy?

Yes

Question Title

* 3. What are the key issues that should be addressed in the PACS Volunteer Policy?

Question Title

* 4. Please rate the priority of the following issues:

	High priority	Medium priority	Low priority	Not a priority
A safe working environment	A safe working environment High priority	A safe working environment Medium priority	A safe working environment Low priority	A safe working environment Not a priority
Adequate insurance coverage	Adequate insurance coverage High priority	Adequate insurance coverage Medium priority	Adequate insurance coverage Low priority	Adequate insurance coverage Not a priority
Working relationship with PACS	Working relationship with PACS High priority	Working relationship with PACS Medium priority	Working relationship with PACS Low priority	Working relationship with PACS Not a priority
Communication between volunteer groups	Communication between volunteer groups High priority	Communication between volunteer groups Medium priority	Communication between volunteer groups Low priority	Communication between volunteer groups Not a priority
Agreed common conservation goals	Agreed common conservation goals High priority	Agreed common conservation goals Medium priority	Agreed common conservation goals Low priority	Agreed common conservation goals Not a priority
Support of the local community	Support of the local community High priority	Support of the local community Medium priority	Support of the local community Low priority	Support of the local community Not a priority
Consistent application of the volunteer policy	Consistent application of the volunteer policy High priority	Consistent application of the volunteer policy Medium priority	Consistent application of the volunteer policy Low priority	Consistent application of the volunteer policy Not a priority
Working with other local groups such as schools, scouts, guides, etc.	Working with other local groups such as schools, scouts, guides, etc. High priority	Working with other local groups such as schools, scouts, guides, etc. Medium priority	Working with other local groups such as schools, scouts, guides, etc. Low priority	Working with other local groups such as schools, scouts, guides, etc. Not a priority
PACS land management activities impacting on volunteer efforts	PACS land management activities impacting on volunteer efforts High priority	PACS land management activities impacting on volunteer efforts Medium priority	PACS land management activities impacting on volunteer efforts Low priority	PACS land management activities impacting on volunteer efforts Not a priority
Volunteer education and interpretation activities	Volunteer education and interpretation activities High priority	Volunteer education and interpretation activities Medium priority	Volunteer education and interpretation activities Low priority	Volunteer education and interpretation activities Not a priority

Question Title

* 5. When undertaking volunteer activities in parks and reserves, how satisfied are you with the following:

	Very satisfied	Satisfied	Partially satisfied	Dissatisfied	Very dissatisfied
Level of direction given for volunteer group activities	Level of direction given for volunteer group activities Very satisfied	Level of direction given for volunteer group activities Satisfied	Level of direction given for volunteer group activities Partially satisfied	Level of direction given for volunteer group activities Dissatisfied	Level of direction given for volunteer group activities Very dissatisfied
Involvement of PACS staff in activities when requested	Involvement of PACS staff in activities when requested Very satisfied	Involvement of PACS staff in activities when requested Satisfied	Involvement of PACS staff in activities when requested Partially satisfied	Involvement of PACS staff in activities when requested Dissatisfied	Involvement of PACS staff in activities when requested Very dissatisfied
Tools and equipment supplied for volunteer activities	Tools and equipment supplied for volunteer activities Very satisfied	Tools and equipment supplied for volunteer activities Satisfied	Tools and equipment supplied for volunteer activities Partially satisfied	Tools and equipment supplied for volunteer activities Dissatisfied	Tools and equipment supplied for volunteer activities Very dissatisfied
Access to land facilitated by PACS staff	Access to land facilitated by PACS staff Very satisfied	Access to land facilitated by PACS staff Satisfied	Access to land facilitated by PACS staff Partially satisfied	Access to land facilitated by PACS staff Dissatisfied	Access to land facilitated by PACS staff Very dissatisfied
Explanation provided about PACS land management	Explanation provided about PACS land management Very satisfied	Explanation provided about PACS land management Satisfied	Explanation provided about PACS land management Partially satisfied	Explanation provided about PACS land management Dissatisfied	Explanation provided about PACS land management Very dissatisfied
Volunteer and PACS activities are coordinated with common goals	Volunteer and PACS activities are coordinated with common goals Very satisfied	Volunteer and PACS activities are coordinated with common goals Satisfied	Volunteer and PACS activities are coordinated with common goals Partially satisfied	Volunteer and PACS activities are coordinated with common goals Dissatisfied	Volunteer and PACS activities are coordinated with common goals Very dissatisfied
Recognition provided for volunteers	Recognition provided for volunteers Very satisfied	Recognition provided for volunteers Satisfied	Recognition provided for volunteers Partially satisfied	Recognition provided for volunteers Dissatisfied	Recognition provided for volunteers Very dissatisfied
Communication with PACS	Communication with PACS Very satisfied	Communication with PACS Satisfied	Communication with PACS Partially satisfied	Communication with PACS Dissatisfied	Communication with PACS Very dissatisfied

Question Title

* 6. When undertaking volunteer activities have you ever been concerned for your safety or the safety of other volunteers?

Yes

If yes, what could PACS have done to make you feel safer?

Question Title

* 7. How well does PACS support the recruitment and training of new volunteers?

Very well

Well

Not well

Other (please specify)

Question Title

* 8. What is your preference for training opportunities?

Weekdays (working hours)

Weekdays (after hours)

Weekends

Other (please specify)

Question Title

* 9. Do you see value in PACS running a volunteer induction program for new volunteers?

Yes

Why (please specify)?

Question Title

* 10. What is PACS doing well to support volunteers?

Question Title

* 11. How can PACS better meet your needs as a volunteer?

Question Title

* 12. Do you have any other feedback about the review of the Volunteer Policy or the volunteer program in general?

Question Title

* 13. Are you satisfied with this opportunity to provide feedback on PACS Volunteer Policy?

Very satisfied

Satisfied

Neither satisfied or dissatisfied

Dissatisfied

Very dissatisfied