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* 1. (Optional) Character name/realm:

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* 2. (Optional) Link to post/thread:

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* 3. Hermf clearly understood my reason for posting on the forums.

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* 4. I felt like a valued customer.

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* 5. Hermf provided me with information that was clear, accurate and easy to understand.

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* 6. I was able to find a resolution to my issue.

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* 7. Thinking about your recent experience on the forums, how satisfied are you with the interaction with Hermf?

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* 8. (Optional) Please provide any additional feedback regarding your recent experience: