Tell us about your Camper Van experience Question Title * 1. Please state your Rental Agreement number and/or full name Question Title * 2. Please provide your email address Question Title * 3. Where did you hear of AutoRent? Travel Agent Social Media Friends/Family Search engine Other (please specify) Question Title * 4. Did you watch the video of how the vehicle and equipment operates? Yes, prior to arrival Yes, on arrival in my van No Question Title * 5. How would you rate the content of this video? Extremely Helpful Very Helpful Barely Helpful Not at all Helpful Question Title * 6. What could we have done to improve this presentation? Question Title * 7. How would you rate the cleanliness and presentation of your vehicle? Interior and Exterior. Excellent Very Good Fair Unsatisfactory Please list below any issues Question Title * 8. How would you rate our staff and service prior to and during your rental? Excellent Very Good Fair Unsatisfactory Did not deal with a staff member Question Title * 9. How knowledgeable was our staff member? Extremely knowledgeable Very knowledgeable Somewhat knowledgeable Not so knowledgeable Not at all knowledgeable Question Title * 10. How would you rate our staff and service at the end of your rental? Excellent Very Good Fair Unsatisfactory Did not speak to staff / returned out of hours Question Title * 11. Did you bring any problems to the attention of our staff at any stage? No Yes, prior to starting Yes, during my rental Yes, on return or after my rental Question Title * 12. If so, how would you rate their response? N/A Excellent Very Good Fair Unsatisfactory Any comments? Question Title * 13. Did you free camp whilst in your van (overnight stays not connected to 240v power) Yes No Question Title * 14. If so over how many consecutive nights 1 2 3 4 or more We didn't free camp Question Title * 15. Which most influenced your choice of duration? Travel Agent Internet/Social Media Personal choice AutoRent literature Advice from a friend/family member who had travelled to Tasmania Question Title * 16. Next time would your duration be: Longer Shorter About the same Question Title * 17. Was your holiday in association with any convention, meeting or sporting event? Yes No If yes, please specify Question Title * 18. Have you previously had a campervan holiday? Yes No Question Title * 19. Have you ever previously visited Tasmania? Yes No Question Title * 20. How would you rate AutoRent as a company? Excellent Very Good Fair Unsatisfactory Question Title * 21. Would you chose AutoRent again? Yes No, if so why? Please Specify Question Title * 22. Do you have any other comments, questions, or concerns? Perhaps suggestions on items you would have liked us to have for hire? Done