Exit this survey Technology Strategic Plan Survey 1. Question Title * 1. I am a: (check all that apply) Decatur Resident Business Owner/Operator Student City Employee Other (please specify) Question Title * 2. My age bracket is: Under 18 18-25 26-35 36-45 46-55 56-65 66-75 Over 75 Question Title * 3. Primarily, how do you prefer to interact with City of Decatur employees? (check one) In person By telephone Via email Through social media i.e., Facebook, Twitter, etc. Other (please specify) Question Title * 4. If you use Internet, email, or social media services to interact with City staff, from what location are you normally accessing these services? (check one) Home School Work N/A Other (please specify) Question Title * 5. What hardware do you use to access the Internet? (check all that apply) Desktop Laptop Smartphone Tablet/iPad Other (please specify) Question Title * 6. Rate your experience with any wireless Internet service within the City of Decatur. Poor Average Good Excellent Never use wireless in City Rating Rating Poor Rating Average Rating Good Rating Excellent Rating Never use wireless in City Comments: Question Title * 7. What online City of Decatur services have you used? How would you rate your experience with each online service? Poor Average Good Excellent Never Used Submit online service requests Submit online service requests Poor Submit online service requests Average Submit online service requests Good Submit online service requests Excellent Submit online service requests Never Used View tax information online View tax information online Poor View tax information online Average View tax information online Good View tax information online Excellent View tax information online Never Used Pay taxes online Pay taxes online Poor Pay taxes online Average Pay taxes online Good Pay taxes online Excellent Pay taxes online Never Used Apply for homestead exemption Apply for homestead exemption Poor Apply for homestead exemption Average Apply for homestead exemption Good Apply for homestead exemption Excellent Apply for homestead exemption Never Used Pay traffic citations (if you receive one) Pay traffic citations (if you receive one) Poor Pay traffic citations (if you receive one) Average Pay traffic citations (if you receive one) Good Pay traffic citations (if you receive one) Excellent Pay traffic citations (if you receive one) Never Used Subscribe to Code Red emergency notification system Subscribe to Code Red emergency notification system Poor Subscribe to Code Red emergency notification system Average Subscribe to Code Red emergency notification system Good Subscribe to Code Red emergency notification system Excellent Subscribe to Code Red emergency notification system Never Used Register for recreation classes Register for recreation classes Poor Register for recreation classes Average Register for recreation classes Good Register for recreation classes Excellent Register for recreation classes Never Used Other (please specify) Question Title * 8. What City services would you like to access on the City's website (www.decaturga.com)? (check all that apply) Building permits Business license applications City facility reservation Job applications Online city newsletter Police reports Video archive of City Commission meetings Other (please specify) Question Title * 9. Looking towards the future, do you have suggestions for technologies that the City should invest in to improve your experience with City services? Question Title * 10. Would you be interested in participating in a City of Decatur technology planning focus group? Yes No If yes, please provide your email address Done
