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1. End of Semester MyLab Instructor Survey 5.11

Pearson deeply values the feedback of instructors using our products. Please take a few minutes to complete this brief survey if you are teaching with MyManagementLab, MyMarketingLab, MyIBLab, MyBizLab, MyBCommLab or MyMISLab and be entered to win 1 of 10 $25 Amazon gift cards. Survey closes May 25, 2011. Winners will be contacted on May 31, 2011 via email address provided at the end of the survey. To be entered into the drawing you must provide your contact information at the end of the survey.

Thank you, The Pearson Customer Experience Team.

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* 1. Please select the MyLab you are using this semester.

Note: If you are using more than one, please choose one of them and answer these questions with that one in mind. Please feel free to answer this survey more than once if you would like to give us your feedback on another MyLab you are using.

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* 2. How many students are in your MyLab course this semester?

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* 3. How long have you been using this MyLab?

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* 4. Please rate your overall experience teaching with this MyLab.

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* 5. How likely are you to use this MyLab again?

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* 6. Please rate your experience using this MyLab with regards to the following areas:

  Very Poor Poor Average Good Excellent
Ease of Use
Training/User Support
Technical Support
Quantity of Resources
Quality of Resources
Other: (please specify)

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* 7. How valuable were each of the following features of your MyLab?

If you were not aware of a feature, please select "Was Not Aware" for that feature.

If you were aware of a feature and did not use it, please select "Did Not Use" for that feature.

  Was Not Aware Did Not Use Not Valuable Somewhat Valuable Valuable Extremely Valuable
Quizzes &/or Tests
Videos/Accompanying Quiz
Study Plan (Pre-/Post-test)
Flashcards
E-book
Other (please specify in the comments)

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* 8. How interested are you in quizzes containing very challenging questions testing higher-order skills such as recognizing assumptions, evaluation arguments, and drawing conclusions?

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* 9. The Study Plans contain conceptual questions that can be answered fairly easily if the student has the textbook open in front of them. They were designed to make students read the chapter and come to class better prepared.

Is this the best use of the Study Plans? What changes, if any, would you make?

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* 10. Please answer this question only if you are teaching with MyManagementLab or MyMarketingLab:

How valuable were the mini-simulations and the accompanying quizzes?

If you were not aware of them, please select "Was Not Aware."

If you were aware of them and did not use them, please select "Did Not Use."

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* 11. Please answer this question only if you are teaching with MyBizLab:

How valuable were the Biz Skill simulations?

If you were not aware of them, please select "Was Not Aware."

If you were aware of them and did not use them, please select "Did Not Use."

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* 12. Please answer this question only if you are teaching with MyMISLab:

How valuable were the MyITLab training simulations for Excel &/or Access?

If you were not aware of them, please select "Was Not Aware."

If you were aware of them and did not use them, please select "Did Not Use."

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* 13. To what extent to you agree with the following statements?

  Strongly disagree Disagree Neither Agree Nor Disagree Agree Strongly agree
The MyLab helped my students come to class better prepared.
The Study Plan remediation helped my students improve where they were weak.
The MyLab helped my students learn my course's content.
The MyLab helped my students earn better grades.
It was easy to register and log on to the MyLab.
The MyLab interface was easy to understand.
After I learned how my MyLab works, I had few technical issues.

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* 14. When you had a technical issue and needed help, what were you likely to do?

  Never Rarely Often All the time
Ask my Pearson representative
Ask my friends
Look at the Pearson Technical Support knowledge base: http://247pearsoned.custhelp.com/app/answers/list/kw/mymanagementlab/search/1
Look at the "Getting Started Guide" posted on the Tours/Training page of the MyLab website.
Review the Training Videos posted on the Tours/Training page of the MyLab website.
Use the internal search function within the MyLab
Contact technical support (e-mail and chat)
Search the Web
Look for an answer on Facebook
Other (please specify below)

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* 15. How useful were the following in solving any technical problems you had? If you did not use an approach, please select "Did Not Use."

  Very Poor Poor Average Good Excellent DID NOT USE
Asking my Pearson representative
Asking my friends
Looking at the Pearson Technical Support knowledge base: http://247pearsoned.custhelp.com/app/answers/list/kw/mymanagementlab/search/1
Looking at the "Getting Started Guide" posted on the Tours/Training page of the MyLab website.
Reviewed the Training Videos posted on the Tours/Training page of the MyLab website.
Using the internal search function within the MyLab
Contacting technical support (e-mail and chat)
Searching the Web
Looking for an answer on Facebook

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* 16. Please indicate the likelihood you would attend a MyLab User-specific event if we offered one.

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* 17. If you are interested in attending a MyLab User-specific event, please indicate what you would like to see on the agenda. Please select all that apply.

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* 18. If you are interested in attending a MyLab User-specific event, would you be interested in hosting the event at your school?

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* 19. If you are interested in attending a MyLab User-specific event, what months do you expect to be available? Please select all that apply.

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* 20. Are you interested in working for Pearson on a freelance basis to help other instructors get trained with our MyLabs?

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* 21. Do you have any other comments or suggestions?

 
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