Exit this survey ITIC 2011 Fall Global Server Hardware and Database Reliability Survey 1. Default Section Question Title 1. Which option best describes the industry of your primary business operations? Academic (College/University) Accounting Advertising Aerospace Automotive Banking Carrier Chemicals Communications Construction Consulting Consumer products Communications Defense Education (K through 12) Energy Engineering Electronics Finance Food Processing Government Grocery Healthcare Hospital Insurance IT/Technology Services Provider Legal Manufacturing Media & Entertainment Metals Municipality/Municipal Agency News Organization Non-Profit Pharmaceuticals Real Estate Retail Sales Sports organization Telecommunications Transportation Travel Utility Question Title 2. What is your title/function? Network administrator IT Manager Database Manager Director/VP of IT Software developer Chief Technology Officer (CTO) Chief Information Officer (CIO) Chief Operating Officer (COO) Other (please specify) Question Title 3. How many servers are in use in your organization? 1 to 10 11 to 30 31 to 50 51 to 100 101 to 250 251 to 500 501 to 1,000 More than 1,000 Question Title 4. What servers are present in your environment (Select ALL that apply) Dell Power Edge Fujitsu Primergy Fujitsu Primequest Fujitsu SPARC HP ProLiant HP Integrity (HP-UX) IBM System x IBM Power Systems (AIX) Intel White Box Oracle SPARC Oracle x86 Stratus ftServer Question Title 5. Please specify the average age of the majority of each of your server platforms New to six months 7 to 12 months 1 to 2 years 2 to 3 years 3 to 4 years 4 to 5 years > 5 years Dell PowerEdge Dell PowerEdge New to six months Dell PowerEdge 7 to 12 months Dell PowerEdge 1 to 2 years Dell PowerEdge 2 to 3 years Dell PowerEdge 3 to 4 years Dell PowerEdge 4 to 5 years Dell PowerEdge > 5 years Fujitsu Primergy Fujitsu Primergy New to six months Fujitsu Primergy 7 to 12 months Fujitsu Primergy 1 to 2 years Fujitsu Primergy 2 to 3 years Fujitsu Primergy 3 to 4 years Fujitsu Primergy 4 to 5 years Fujitsu Primergy > 5 years Fujitsu Primequest Fujitsu Primequest New to six months Fujitsu Primequest 7 to 12 months Fujitsu Primequest 1 to 2 years Fujitsu Primequest 2 to 3 years Fujitsu Primequest 3 to 4 years Fujitsu Primequest 4 to 5 years Fujitsu Primequest > 5 years Fujitsu SPARC Fujitsu SPARC New to six months Fujitsu SPARC 7 to 12 months Fujitsu SPARC 1 to 2 years Fujitsu SPARC 2 to 3 years Fujitsu SPARC 3 to 4 years Fujitsu SPARC 4 to 5 years Fujitsu SPARC > 5 years HP ProLiant HP ProLiant New to six months HP ProLiant 7 to 12 months HP ProLiant 1 to 2 years HP ProLiant 2 to 3 years HP ProLiant 3 to 4 years HP ProLiant 4 to 5 years HP ProLiant > 5 years HP Integrity (HP-UX) HP Integrity (HP-UX) New to six months HP Integrity (HP-UX) 7 to 12 months HP Integrity (HP-UX) 1 to 2 years HP Integrity (HP-UX) 2 to 3 years HP Integrity (HP-UX) 3 to 4 years HP Integrity (HP-UX) 4 to 5 years HP Integrity (HP-UX) > 5 years IBM System x IBM System x New to six months IBM System x 7 to 12 months IBM System x 1 to 2 years IBM System x 2 to 3 years IBM System x 3 to 4 years IBM System x 4 to 5 years IBM System x > 5 years IBM Power Systems (AIX) IBM Power Systems (AIX) New to six months IBM Power Systems (AIX) 7 to 12 months IBM Power Systems (AIX) 1 to 2 years IBM Power Systems (AIX) 2 to 3 years IBM Power Systems (AIX) 3 to 4 years IBM Power Systems (AIX) 4 to 5 years IBM Power Systems (AIX) > 5 years Intel White Box Intel White Box New to six months Intel White Box 7 to 12 months Intel White Box 1 to 2 years Intel White Box 2 to 3 years Intel White Box 3 to 4 years Intel White Box 4 to 5 years Intel White Box > 5 years Oracle SPARC Oracle SPARC New to six months Oracle SPARC 7 to 12 months Oracle SPARC 1 to 2 years Oracle SPARC 2 to 3 years Oracle SPARC 3 to 4 years Oracle SPARC 4 to 5 years Oracle SPARC > 5 years Oracle x86 Oracle x86 New to six months Oracle x86 7 to 12 months Oracle x86 1 to 2 years Oracle x86 2 to 3 years Oracle x86 3 to 4 years Oracle x86 4 to 5 years Oracle x86 > 5 years Stratus ftServer Stratus ftServer New to six months Stratus ftServer 7 to 12 months Stratus ftServer 1 to 2 years Stratus ftServer 2 to 3 years Stratus ftServer 3 to 4 years Stratus ftServer 4 to 5 years Stratus ftServer > 5 years Question Title 6. Rate the uptime/reliability of each of your server platforms (Select ALL that apply) Excellent Very Good Good Satisfactory Poor Unsatisfactory Dell PowerEdge Dell PowerEdge Excellent Dell PowerEdge Very Good Dell PowerEdge Good Dell PowerEdge Satisfactory Dell PowerEdge Poor Dell PowerEdge Unsatisfactory Fujitsu Primergy Fujitsu Primergy Excellent Fujitsu Primergy Very Good Fujitsu Primergy Good Fujitsu Primergy Satisfactory Fujitsu Primergy Poor Fujitsu Primergy Unsatisfactory Fujitsu Primequest Fujitsu Primequest Excellent Fujitsu Primequest Very Good Fujitsu Primequest Good Fujitsu Primequest Satisfactory Fujitsu Primequest Poor Fujitsu Primequest Unsatisfactory Fujitsu SPARC Fujitsu SPARC Excellent Fujitsu SPARC Very Good Fujitsu SPARC Good Fujitsu SPARC Satisfactory Fujitsu SPARC Poor Fujitsu SPARC Unsatisfactory HP ProLiant HP ProLiant Excellent HP ProLiant Very Good HP ProLiant Good HP ProLiant Satisfactory HP ProLiant Poor HP ProLiant Unsatisfactory HP Integrity (HP-UX) HP Integrity (HP-UX) Excellent HP Integrity (HP-UX) Very Good HP Integrity (HP-UX) Good HP Integrity (HP-UX) Satisfactory HP Integrity (HP-UX) Poor HP Integrity (HP-UX) Unsatisfactory IBM System x IBM System x Excellent IBM System x Very Good IBM System x Good IBM System x Satisfactory IBM System x Poor IBM System x Unsatisfactory IBM Power Systems (AIX) IBM Power Systems (AIX) Excellent IBM Power Systems (AIX) Very Good IBM Power Systems (AIX) Good IBM Power Systems (AIX) Satisfactory IBM Power Systems (AIX) Poor IBM Power Systems (AIX) Unsatisfactory Intel White Box Intel White Box Excellent Intel White Box Very Good Intel White Box Good Intel White Box Satisfactory Intel White Box Poor Intel White Box Unsatisfactory Oracle SPARC Oracle SPARC Excellent Oracle SPARC Very Good Oracle SPARC Good Oracle SPARC Satisfactory Oracle SPARC Poor Oracle SPARC Unsatisfactory Oracle x86 Oracle x86 Excellent Oracle x86 Very Good Oracle x86 Good Oracle x86 Satisfactory Oracle x86 Poor Oracle x86 Unsatisfactory Stratus ftServer Stratus ftServer Excellent Stratus ftServer Very Good Stratus ftServer Good Stratus ftServer Satisfactory Stratus ftServer Poor Stratus ftServer Unsatisfactory Other (please specify) Question Title 7. Estimate the total amount of annual downtime experienced on each of your server platforms due to INHERENT hardware problems (e.g. disk or hard drive failure, memory corruption, power supply failure, RAID failure, CPU or motherboard issues, etc) 1 to 5 minutes 6 to 10 min 11 to 15 min 16 to 20 min 21 to 30 min 31 to 40 min 41 to 50 min 51 to 60 min 1 to 2 hours 2 to 3 hours 3 to 4 hours > 4 hours Dell PowerEdge Dell PowerEdge 1 to 5 minutes Dell PowerEdge 6 to 10 min Dell PowerEdge 11 to 15 min Dell PowerEdge 16 to 20 min Dell PowerEdge 21 to 30 min Dell PowerEdge 31 to 40 min Dell PowerEdge 41 to 50 min Dell PowerEdge 51 to 60 min Dell PowerEdge 1 to 2 hours Dell PowerEdge 2 to 3 hours Dell PowerEdge 3 to 4 hours Dell PowerEdge > 4 hours Fujitsu Primergy Fujitsu Primergy 1 to 5 minutes Fujitsu Primergy 6 to 10 min Fujitsu Primergy 11 to 15 min Fujitsu Primergy 16 to 20 min Fujitsu Primergy 21 to 30 min Fujitsu Primergy 31 to 40 min Fujitsu Primergy 41 to 50 min Fujitsu Primergy 51 to 60 min Fujitsu Primergy 1 to 2 hours Fujitsu Primergy 2 to 3 hours Fujitsu Primergy 3 to 4 hours Fujitsu Primergy > 4 hours Fujitsu Primequest Fujitsu Primequest 1 to 5 minutes Fujitsu Primequest 6 to 10 min Fujitsu Primequest 11 to 15 min Fujitsu Primequest 16 to 20 min Fujitsu Primequest 21 to 30 min Fujitsu Primequest 31 to 40 min Fujitsu Primequest 41 to 50 min Fujitsu Primequest 51 to 60 min Fujitsu Primequest 1 to 2 hours Fujitsu Primequest 2 to 3 hours Fujitsu Primequest 3 to 4 hours Fujitsu Primequest > 4 hours Fujitsu SPARC Fujitsu SPARC 1 to 5 minutes Fujitsu SPARC 6 to 10 min Fujitsu SPARC 11 to 15 min Fujitsu SPARC 16 to 20 min Fujitsu SPARC 21 to 30 min Fujitsu SPARC 31 to 40 min Fujitsu SPARC 41 to 50 min Fujitsu SPARC 51 to 60 min Fujitsu SPARC 1 to 2 hours Fujitsu SPARC 2 to 3 hours Fujitsu SPARC 3 to 4 hours Fujitsu SPARC > 4 hours HP ProLiant HP ProLiant 1 to 5 minutes HP ProLiant 6 to 10 min HP ProLiant 11 to 15 min HP ProLiant 16 to 20 min HP ProLiant 21 to 30 min HP ProLiant 31 to 40 min HP ProLiant 41 to 50 min HP ProLiant 51 to 60 min HP ProLiant 1 to 2 hours HP ProLiant 2 to 3 hours HP ProLiant 3 to 4 hours HP ProLiant > 4 hours HP Integrity (HP-UX) HP Integrity (HP-UX) 1 to 5 minutes HP Integrity (HP-UX) 6 to 10 min HP Integrity (HP-UX) 11 to 15 min HP Integrity (HP-UX) 16 to 20 min HP Integrity (HP-UX) 21 to 30 min HP Integrity (HP-UX) 31 to 40 min HP Integrity (HP-UX) 41 to 50 min HP Integrity (HP-UX) 51 to 60 min HP Integrity (HP-UX) 1 to 2 hours HP Integrity (HP-UX) 2 to 3 hours HP Integrity (HP-UX) 3 to 4 hours HP Integrity (HP-UX) > 4 hours IBM System x IBM System x 1 to 5 minutes IBM System x 6 to 10 min IBM System x 11 to 15 min IBM System x 16 to 20 min IBM System x 21 to 30 min IBM System x 31 to 40 min IBM System x 41 to 50 min IBM System x 51 to 60 min IBM System x 1 to 2 hours IBM System x 2 to 3 hours IBM System x 3 to 4 hours IBM System x > 4 hours IBM Power Systems (AIX) IBM Power Systems (AIX) 1 to 5 minutes IBM Power Systems (AIX) 6 to 10 min IBM Power Systems (AIX) 11 to 15 min IBM Power Systems (AIX) 16 to 20 min IBM Power Systems (AIX) 21 to 30 min IBM Power Systems (AIX) 31 to 40 min IBM Power Systems (AIX) 41 to 50 min IBM Power Systems (AIX) 51 to 60 min IBM Power Systems (AIX) 1 to 2 hours IBM Power Systems (AIX) 2 to 3 hours IBM Power Systems (AIX) 3 to 4 hours IBM Power Systems (AIX) > 4 hours Intel White Box Intel White Box 1 to 5 minutes Intel White Box 6 to 10 min Intel White Box 11 to 15 min Intel White Box 16 to 20 min Intel White Box 21 to 30 min Intel White Box 31 to 40 min Intel White Box 41 to 50 min Intel White Box 51 to 60 min Intel White Box 1 to 2 hours Intel White Box 2 to 3 hours Intel White Box 3 to 4 hours Intel White Box > 4 hours Oracle SPARC Oracle SPARC 1 to 5 minutes Oracle SPARC 6 to 10 min Oracle SPARC 11 to 15 min Oracle SPARC 16 to 20 min Oracle SPARC 21 to 30 min Oracle SPARC 31 to 40 min Oracle SPARC 41 to 50 min Oracle SPARC 51 to 60 min Oracle SPARC 1 to 2 hours Oracle SPARC 2 to 3 hours Oracle SPARC 3 to 4 hours Oracle SPARC > 4 hours Oracle x86 Oracle x86 1 to 5 minutes Oracle x86 6 to 10 min Oracle x86 11 to 15 min Oracle x86 16 to 20 min Oracle x86 21 to 30 min Oracle x86 31 to 40 min Oracle x86 41 to 50 min Oracle x86 51 to 60 min Oracle x86 1 to 2 hours Oracle x86 2 to 3 hours Oracle x86 3 to 4 hours Oracle x86 > 4 hours Stratus ftServer Stratus ftServer 1 to 5 minutes Stratus ftServer 6 to 10 min Stratus ftServer 11 to 15 min Stratus ftServer 16 to 20 min Stratus ftServer 21 to 30 min Stratus ftServer 31 to 40 min Stratus ftServer 41 to 50 min Stratus ftServer 51 to 60 min Stratus ftServer 1 to 2 hours Stratus ftServer 2 to 3 hours Stratus ftServer 3 to 4 hours Stratus ftServer > 4 hours Other (please specify) Question Title 8. Rate your satisfaction with the technical service, support & product warranties of each of your server hardware vendors (Select ALL that apply) Excellent Very Good Good Satisfactory Poor Unsatisfactory Dell PowerEdge Dell PowerEdge Excellent Dell PowerEdge Very Good Dell PowerEdge Good Dell PowerEdge Satisfactory Dell PowerEdge Poor Dell PowerEdge Unsatisfactory Fujitsu Primergy Fujitsu Primergy Excellent Fujitsu Primergy Very Good Fujitsu Primergy Good Fujitsu Primergy Satisfactory Fujitsu Primergy Poor Fujitsu Primergy Unsatisfactory Fujitsu Primequest Fujitsu Primequest Excellent Fujitsu Primequest Very Good Fujitsu Primequest Good Fujitsu Primequest Satisfactory Fujitsu Primequest Poor Fujitsu Primequest Unsatisfactory Fujitsu SPARC Fujitsu SPARC Excellent Fujitsu SPARC Very Good Fujitsu SPARC Good Fujitsu SPARC Satisfactory Fujitsu SPARC Poor Fujitsu SPARC Unsatisfactory HP ProLiant HP ProLiant Excellent HP ProLiant Very Good HP ProLiant Good HP ProLiant Satisfactory HP ProLiant Poor HP ProLiant Unsatisfactory HP Integrity (HP-UX) HP Integrity (HP-UX) Excellent HP Integrity (HP-UX) Very Good HP Integrity (HP-UX) Good HP Integrity (HP-UX) Satisfactory HP Integrity (HP-UX) Poor HP Integrity (HP-UX) Unsatisfactory IBM System x IBM System x Excellent IBM System x Very Good IBM System x Good IBM System x Satisfactory IBM System x Poor IBM System x Unsatisfactory IBM Power Systems (AIX) IBM Power Systems (AIX) Excellent IBM Power Systems (AIX) Very Good IBM Power Systems (AIX) Good IBM Power Systems (AIX) Satisfactory IBM Power Systems (AIX) Poor IBM Power Systems (AIX) Unsatisfactory Intel White Box Intel White Box Excellent Intel White Box Very Good Intel White Box Good Intel White Box Satisfactory Intel White Box Poor Intel White Box Unsatisfactory Oracle SPARC Oracle SPARC Excellent Oracle SPARC Very Good Oracle SPARC Good Oracle SPARC Satisfactory Oracle SPARC Poor Oracle SPARC Unsatisfactory Oracle x86 Oracle x86 Excellent Oracle x86 Very Good Oracle x86 Good Oracle x86 Satisfactory Oracle x86 Poor Oracle x86 Unsatisfactory Stratus ftServer Stratus ftServer Excellent Stratus ftServer Very Good Stratus ftServer Good Stratus ftServer Satisfactory Stratus ftServer Poor Stratus ftServer Unsatisfactory Other (please specify) Question Title 9. How often do you experience server hardware failures? Several times a week Once a week Several times a month Once a month Several times a quarter Several times a year Rarely Never Dell PowerEdge Dell PowerEdge Several times a week Dell PowerEdge Once a week Dell PowerEdge Several times a month Dell PowerEdge Once a month Dell PowerEdge Several times a quarter Dell PowerEdge Several times a year Dell PowerEdge Rarely Dell PowerEdge Never Fujitsu Primergy Fujitsu Primergy Several times a week Fujitsu Primergy Once a week Fujitsu Primergy Several times a month Fujitsu Primergy Once a month Fujitsu Primergy Several times a quarter Fujitsu Primergy Several times a year Fujitsu Primergy Rarely Fujitsu Primergy Never Fujitsu Primequest Fujitsu Primequest Several times a week Fujitsu Primequest Once a week Fujitsu Primequest Several times a month Fujitsu Primequest Once a month Fujitsu Primequest Several times a quarter Fujitsu Primequest Several times a year Fujitsu Primequest Rarely Fujitsu Primequest Never Fujitsu SPARC Fujitsu SPARC Several times a week Fujitsu SPARC Once a week Fujitsu SPARC Several times a month Fujitsu SPARC Once a month Fujitsu SPARC Several times a quarter Fujitsu SPARC Several times a year Fujitsu SPARC Rarely Fujitsu SPARC Never HP ProLiant HP ProLiant Several times a week HP ProLiant Once a week HP ProLiant Several times a month HP ProLiant Once a month HP ProLiant Several times a quarter HP ProLiant Several times a year HP ProLiant Rarely HP ProLiant Never HP Integrity (HP-UX) HP Integrity (HP-UX) Several times a week HP Integrity (HP-UX) Once a week HP Integrity (HP-UX) Several times a month HP Integrity (HP-UX) Once a month HP Integrity (HP-UX) Several times a quarter HP Integrity (HP-UX) Several times a year HP Integrity (HP-UX) Rarely HP Integrity (HP-UX) Never IBM System x IBM System x Several times a week IBM System x Once a week IBM System x Several times a month IBM System x Once a month IBM System x Several times a quarter IBM System x Several times a year IBM System x Rarely IBM System x Never IBM Power Systems (AIX) IBM Power Systems (AIX) Several times a week IBM Power Systems (AIX) Once a week IBM Power Systems (AIX) Several times a month IBM Power Systems (AIX) Once a month IBM Power Systems (AIX) Several times a quarter IBM Power Systems (AIX) Several times a year IBM Power Systems (AIX) Rarely IBM Power Systems (AIX) Never Intel White Box Intel White Box Several times a week Intel White Box Once a week Intel White Box Several times a month Intel White Box Once a month Intel White Box Several times a quarter Intel White Box Several times a year Intel White Box Rarely Intel White Box Never Oracle SPARC Oracle SPARC Several times a week Oracle SPARC Once a week Oracle SPARC Several times a month Oracle SPARC Once a month Oracle SPARC Several times a quarter Oracle SPARC Several times a year Oracle SPARC Rarely Oracle SPARC Never Oracle x86 Oracle x86 Several times a week Oracle x86 Once a week Oracle x86 Several times a month Oracle x86 Once a month Oracle x86 Several times a quarter Oracle x86 Several times a year Oracle x86 Rarely Oracle x86 Never Stratus ftServer Stratus ftServer Several times a week Stratus ftServer Once a week Stratus ftServer Several times a month Stratus ftServer Once a month Stratus ftServer Several times a quarter Stratus ftServer Several times a year Stratus ftServer Rarely Stratus ftServer Never Other (please specify) Question Title 10. How often does your organization experience server failures that are primarily due to operating system issues? Several times a week Once a week Several times a month Once a month Several times a month Once a month Several times a quarter Rarely Never Other (please specify) Question Title 11. Rate how the price/performance, reliability, service & support of your server hardware platforms has changed over the past 12 to 24 months (Select ALL that apply) Improved significantly Improved somewhat No change Slightly worse Significantly worse Dell PowerEdge Dell PowerEdge Improved significantly Dell PowerEdge Improved somewhat Dell PowerEdge No change Dell PowerEdge Slightly worse Dell PowerEdge Significantly worse Fujitsu Primergy Fujitsu Primergy Improved significantly Fujitsu Primergy Improved somewhat Fujitsu Primergy No change Fujitsu Primergy Slightly worse Fujitsu Primergy Significantly worse Fujitsu Primequest Fujitsu Primequest Improved significantly Fujitsu Primequest Improved somewhat Fujitsu Primequest No change Fujitsu Primequest Slightly worse Fujitsu Primequest Significantly worse Fujitsu SPARC Fujitsu SPARC Improved significantly Fujitsu SPARC Improved somewhat Fujitsu SPARC No change Fujitsu SPARC Slightly worse Fujitsu SPARC Significantly worse HP ProLiant HP ProLiant Improved significantly HP ProLiant Improved somewhat HP ProLiant No change HP ProLiant Slightly worse HP ProLiant Significantly worse HP Integrity (HP-UX) HP Integrity (HP-UX) Improved significantly HP Integrity (HP-UX) Improved somewhat HP Integrity (HP-UX) No change HP Integrity (HP-UX) Slightly worse HP Integrity (HP-UX) Significantly worse IBM System x IBM System x Improved significantly IBM System x Improved somewhat IBM System x No change IBM System x Slightly worse IBM System x Significantly worse IBM Power Systems (AIX) IBM Power Systems (AIX) Improved significantly IBM Power Systems (AIX) Improved somewhat IBM Power Systems (AIX) No change IBM Power Systems (AIX) Slightly worse IBM Power Systems (AIX) Significantly worse Intel White Box Intel White Box Improved significantly Intel White Box Improved somewhat Intel White Box No change Intel White Box Slightly worse Intel White Box Significantly worse Oracle SPARC Oracle SPARC Improved significantly Oracle SPARC Improved somewhat Oracle SPARC No change Oracle SPARC Slightly worse Oracle SPARC Significantly worse Oracle x86 Oracle x86 Improved significantly Oracle x86 Improved somewhat Oracle x86 No change Oracle x86 Slightly worse Oracle x86 Significantly worse Stratus ftServer Stratus ftServer Improved significantly Stratus ftServer Improved somewhat Stratus ftServer No change Stratus ftServer Slightly worse Stratus ftServer Significantly worse Other (please specify) Question Title 12. What is the minimum acceptable level of uptime required for the most business-critical server hardware and database applications? Less than 99% 99% (87.66 hours of unplanned annual downtime) 99.9% (8.76 hours of unplanned annual downtime) 99.99% (52 minutes of unplanned annual downtime) 99.999% (5.25 minutes of unplanned annual downtime) Question Title 13. Who is your firm's preferred database vendor? IBM DB2 Microsoft SQL Server Oracle DB Oracle MySQL Other (please specify) Question Title 14. What are the major reasons your firm chose its DB platform? (Select ALL that apply) Price Performance Reliability Vendor is a market leader Strong relationship w/vendor We got a good deal The vendor's stability & financial viability Mandated by upper management Large base of in-house skills IBM DB2 IBM DB2 Price IBM DB2 Performance IBM DB2 Reliability IBM DB2 Vendor is a market leader IBM DB2 Strong relationship w/vendor IBM DB2 We got a good deal IBM DB2 The vendor's stability & financial viability IBM DB2 Mandated by upper management IBM DB2 Large base of in-house skills Microsoft SQL Server Microsoft SQL Server Price Microsoft SQL Server Performance Microsoft SQL Server Reliability Microsoft SQL Server Vendor is a market leader Microsoft SQL Server Strong relationship w/vendor Microsoft SQL Server We got a good deal Microsoft SQL Server The vendor's stability & financial viability Microsoft SQL Server Mandated by upper management Microsoft SQL Server Large base of in-house skills Oracle DB Oracle DB Price Oracle DB Performance Oracle DB Reliability Oracle DB Vendor is a market leader Oracle DB Strong relationship w/vendor Oracle DB We got a good deal Oracle DB The vendor's stability & financial viability Oracle DB Mandated by upper management Oracle DB Large base of in-house skills Oracle MySQL Oracle MySQL Price Oracle MySQL Performance Oracle MySQL Reliability Oracle MySQL Vendor is a market leader Oracle MySQL Strong relationship w/vendor Oracle MySQL We got a good deal Oracle MySQL The vendor's stability & financial viability Oracle MySQL Mandated by upper management Oracle MySQL Large base of in-house skills Other (please specify) Question Title 15. How much data (in TB) do you keep on your database platforms? < 1TB 1 to 5TB 6 to 10TB 11 to 50TB 50 to 100TB >100TB Question Title 16. Rate the uptime/reliability of your Databases (Select ALL that apply) Excellent Very Good Good Satisfactory Poor Unsatisfactory IBM DB2 IBM DB2 Excellent IBM DB2 Very Good IBM DB2 Good IBM DB2 Satisfactory IBM DB2 Poor IBM DB2 Unsatisfactory Microsoft SQL Server Microsoft SQL Server Excellent Microsoft SQL Server Very Good Microsoft SQL Server Good Microsoft SQL Server Satisfactory Microsoft SQL Server Poor Microsoft SQL Server Unsatisfactory Oracle DB 11g Oracle DB 11g Excellent Oracle DB 11g Very Good Oracle DB 11g Good Oracle DB 11g Satisfactory Oracle DB 11g Poor Oracle DB 11g Unsatisfactory Oracle MySQL Oracle MySQL Excellent Oracle MySQL Very Good Oracle MySQL Good Oracle MySQL Satisfactory Oracle MySQL Poor Oracle MySQL Unsatisfactory Other (please specify) Question Title 17. Have you experienced reduced server reliability in any of the following conditions? (Select ALL that apply) Increasing the number of users Increasing the number of concurrent users Mixed workloads Increasing the server workload Degradation over time (e.g. performance drops until a re-org is done) Integration & interoperability issues Other (please specify) Question Title 18. Have you experienced reduced Database availability/reliability in any of the following conditions? (Select ALL that apply) Increasing the number of users Increasing the number of concurrent users Mixed workloads Increasing the server workload Degradation over time (e.g. performance drops until a re-org is done) Integration & interoperability issues Other (please specify) Question Title 19. Rate the load performance of your Databases (Select ALL that apply) Excellent Very Good Good Satisfactory Poor Unsatisfactory IBM DB2 IBM DB2 Excellent IBM DB2 Very Good IBM DB2 Good IBM DB2 Satisfactory IBM DB2 Poor IBM DB2 Unsatisfactory Microsoft SQL Server Microsoft SQL Server Excellent Microsoft SQL Server Very Good Microsoft SQL Server Good Microsoft SQL Server Satisfactory Microsoft SQL Server Poor Microsoft SQL Server Unsatisfactory Oracle DB11g Oracle DB11g Excellent Oracle DB11g Very Good Oracle DB11g Good Oracle DB11g Satisfactory Oracle DB11g Poor Oracle DB11g Unsatisfactory Oracle MySQL Oracle MySQL Excellent Oracle MySQL Very Good Oracle MySQL Good Oracle MySQL Satisfactory Oracle MySQL Poor Oracle MySQL Unsatisfactory Other (please specify) Question Title 20. How do you support High Availability (HA)? We don't support HA HA Clustering Virtualization Fault Tolerant servers Oracle RAC Hot standby Replication Dual load to an offsite/remote-standby machine Replication to an offsite/remote-standby machine We make extensive use of data guard capabilities (e.g. synchronization of primary DB w/standby DB) Other (please specify) Question Title 21. Rate your satisfaction with your Database vendor's serviceability (e.g. patching, planned maintenance) Excellent Very Good Good Satisfactory Poor Unsatisfactory IBM DB2 IBM DB2 Excellent IBM DB2 Very Good IBM DB2 Good IBM DB2 Satisfactory IBM DB2 Poor IBM DB2 Unsatisfactory Microsoft SQL Server Microsoft SQL Server Excellent Microsoft SQL Server Very Good Microsoft SQL Server Good Microsoft SQL Server Satisfactory Microsoft SQL Server Poor Microsoft SQL Server Unsatisfactory Oracle DB Oracle DB Excellent Oracle DB Very Good Oracle DB Good Oracle DB Satisfactory Oracle DB Poor Oracle DB Unsatisfactory Oracle MySQL Oracle MySQL Excellent Oracle MySQL Very Good Oracle MySQL Good Oracle MySQL Satisfactory Oracle MySQL Poor Oracle MySQL Unsatisfactory Other (please specify) Question Title 22. Rate your experience with the performance, reliability, pricing and support of the Sun SPARC and x86 systems since Oracle purchased Sun Microsystems Improved significantly Improved somewhat No change Somewhat worse Significantly worse Other (please specify) Question Title 23. Rate your satisfaction with Oracle's pricing with respect to licensing and maintenance contracts Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied Not Applicable Oracle SPARC Oracle SPARC Very satisfied Oracle SPARC Somewhat satisfied Oracle SPARC Neutral Oracle SPARC Somewhat dissatisfied Oracle SPARC Very dissatisfied Oracle SPARC Not Applicable Oracle x 86 Oracle x 86 Very satisfied Oracle x 86 Somewhat satisfied Oracle x 86 Neutral Oracle x 86 Somewhat dissatisfied Oracle x 86 Very dissatisfied Oracle x 86 Not Applicable Oracle DB 11g Oracle DB 11g Very satisfied Oracle DB 11g Somewhat satisfied Oracle DB 11g Neutral Oracle DB 11g Somewhat dissatisfied Oracle DB 11g Very dissatisfied Oracle DB 11g Not Applicable Oracle RAC Oracle RAC Very satisfied Oracle RAC Somewhat satisfied Oracle RAC Neutral Oracle RAC Somewhat dissatisfied Oracle RAC Very dissatisfied Oracle RAC Not Applicable Oracle MySQL Oracle MySQL Very satisfied Oracle MySQL Somewhat satisfied Oracle MySQL Neutral Oracle MySQL Somewhat dissatisfied Oracle MySQL Very dissatisfied Oracle MySQL Not Applicable Other (please specify) Question Title 24. If your firm is dissatisfied with Oracle pricing, maintenance & support what action will it take? We are switching/actively looking to switch We may possibly switch We'll try to re-negotiate our contracts We'll decide at the end of product lifecycle We're too tied to Oracle to switch Under discussion but not yet decided Unsure Not Applicable Oracle SPARC Oracle SPARC We are switching/actively looking to switch Oracle SPARC We may possibly switch Oracle SPARC We'll try to re-negotiate our contracts Oracle SPARC We'll decide at the end of product lifecycle Oracle SPARC We're too tied to Oracle to switch Oracle SPARC Under discussion but not yet decided Oracle SPARC Unsure Oracle SPARC Not Applicable Oracle x86 Oracle x86 We are switching/actively looking to switch Oracle x86 We may possibly switch Oracle x86 We'll try to re-negotiate our contracts Oracle x86 We'll decide at the end of product lifecycle Oracle x86 We're too tied to Oracle to switch Oracle x86 Under discussion but not yet decided Oracle x86 Unsure Oracle x86 Not Applicable Oracle RAC Oracle RAC We are switching/actively looking to switch Oracle RAC We may possibly switch Oracle RAC We'll try to re-negotiate our contracts Oracle RAC We'll decide at the end of product lifecycle Oracle RAC We're too tied to Oracle to switch Oracle RAC Under discussion but not yet decided Oracle RAC Unsure Oracle RAC Not Applicable Oracle DB Oracle DB We are switching/actively looking to switch Oracle DB We may possibly switch Oracle DB We'll try to re-negotiate our contracts Oracle DB We'll decide at the end of product lifecycle Oracle DB We're too tied to Oracle to switch Oracle DB Under discussion but not yet decided Oracle DB Unsure Oracle DB Not Applicable Oracle MySQL Oracle MySQL We are switching/actively looking to switch Oracle MySQL We may possibly switch Oracle MySQL We'll try to re-negotiate our contracts Oracle MySQL We'll decide at the end of product lifecycle Oracle MySQL We're too tied to Oracle to switch Oracle MySQL Under discussion but not yet decided Oracle MySQL Unsure Oracle MySQL Not Applicable Other (please specify) Question Title 25. Do you have any other comments about specific vendors or the issues that impact server hardware and Database performance, reliability & serviceability? NOTE: Please leave your Email address AND your comment in order to be eligible to win the iPad and iPod. All responses are confidential. Done
