2014 Recap Question Title * 1. What is the #1 thing that has impacted the growth your salon business this year? Indicate in the box whether this has been positive or negative. 1. Staff 2. Marketing 3. Training 4. Number of clients 5. Retail sales 6. Rising expenses Other (please specify) Question Title * 2. Do you plan for sales and growth and establish how you are going to achieve the results? 1. Yes 2. Sometimes 3. Never 4. I don't know how Other (please specify) Question Title * 3. on a scale of 1-5, 1 being not good and 5 being awesome, how good are your staff in the following areas 1 2 3 4 5 6 7 N/A Presentation and grooming N/A 1 2 3 4 5 6 7 N/A Building rapport N/A 1 2 3 4 5 6 7 N/A Establishing relationships with Clients N/A 1 2 3 4 5 6 7 N/A Rebooking N/A 1 2 3 4 5 6 7 N/A Customer Service N/A 1 2 3 4 5 6 7 N/A Retail sales N/A 1 2 3 4 5 6 7 N/A Leadership N/A Question Title * 4. What is your biggest, most thought about business topic you want to know more about right now? Question Title * 5. Would you mind leaving your name and email address so that I can send you a thankyou gift! Done
