Invite others to add a comment
Add a comment
Hide comments
Sign up for a free account. Ask your own questions and make confident decisions.
Close
w
!

Your Account Expires in 27 Days

Keep access to your survey data and paid features.

Enable auto-renew

Student Satisfaction Survey 2023-24

All Pages
Page 1: INTRODUCTION
Q1 w
Customize

I take most of my classes:

  • Answered: 56
  • Skipped: 0
Answer Choices –
Responses –
–
On the Caswell County Campus
7.14%
4
–
On the Person County Campus
55.36%
31
–
Online
37.50%
21
TOTAL56
Q2 w
Customize

How did you find out about PCC programs and classes? (mark all that apply)

  • Answered: 52
  • Skipped: 4
Answer Choices –
Responses –
–
Billboard
0.00%
0
–
College website
38.46%
20
–
Social media
5.77%
3
–
Friend or family member
36.54%
19
–
High school
40.38%
21
–
Mailing from PCC
15.38%
8
–
Newspaper
1.92%
1
–
Personal contact
7.69%
4
–
Radio
0.00%
0
–
Recruitment activity
1.92%
1
Total Respondents: 52 
Comments(0)
Q3 w
Customize

Institutional Climate

  • Answered: 56
  • Skipped: 0
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
My institution is accepting of people of different racial/ethnic backgrounds.
69.64%
39
23.21%
13
1.79%
1
0.00%
0
5.36%
3
 
56
 
3.72
–
People of different racial/ethnic backgrounds are well-represented among faculty.
62.50%
35
28.57%
16
3.57%
2
0.00%
0
5.36%
3
 
56
 
3.62
–
Faculty members maintain an environment that is supportive of people from different races/ethnicities.
66.07%
37
28.57%
16
1.79%
1
0.00%
0
3.57%
2
 
56
 
3.67
Comments(0)
Page 2: ADMISSIONS & RECRUITMENT
Q4 w
Customize

Admissions & Recruitment

  • Answered: 54
  • Skipped: 2
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
62.96%
34
37.04%
20
0.00%
0
0.00%
0
0.00%
0
 
54
 
3.63
–
Staff members provide accurate information in a timely manner.
51.85%
28
46.30%
25
1.85%
1
0.00%
0
0.00%
0
 
54
 
3.50
–
The admissions application process is easy and efficient.
55.56%
30
38.89%
21
1.85%
1
1.85%
1
1.85%
1
 
54
 
3.51
–
Class schedules and program information are easy to access online through Self Service.
51.85%
28
42.59%
23
3.70%
2
0.00%
0
1.85%
1
 
54
 
3.49
–
Overall, I am satisfied with the services provided by the Admissions & Recruitment staff.
57.41%
31
42.59%
23
0.00%
0
0.00%
0
0.00%
0
 
54
 
3.57
Comments(0)
Page 3: ADVANCEMENT (FOUNDATION)
Q5 w
Customize

Advancement (Foundation)

  • Answered: 50
  • Skipped: 6
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
60.00%
30
34.00%
17
2.00%
1
0.00%
0
4.00%
2
 
50
 
3.60
–
I found applying for a PCC Foundation scholarship to be easy.
34.00%
17
24.00%
12
2.00%
1
2.00%
1
38.00%
19
 
50
 
3.45
–
I am aware of additional opportunities for financial support through the Foundation's Emergency Fund program.
34.00%
17
36.00%
18
6.00%
3
6.00%
3
18.00%
9
 
50
 
3.20
–
Overall, I am satisfied with the services provided by Advancement (Foundation).
42.00%
21
32.00%
16
4.00%
2
0.00%
0
22.00%
11
 
50
 
3.49
Comments(0)
Page 4: BUSINESS OFFICE
Q6 w
Customize

Business Office (including cashier and other money-related services)

  • Answered: 48
  • Skipped: 8
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
52.08%
25
33.33%
16
0.00%
0
0.00%
0
14.58%
7
 
48
 
3.61
–
Personnel are helpful and meet my needs when I request assistance.
50.00%
24
37.50%
18
2.08%
1
0.00%
0
10.42%
5
 
48
 
3.53
–
There are convenient ways of paying my tuition and fees.
43.75%
21
33.33%
16
4.17%
2
0.00%
0
18.75%
9
 
48
 
3.49
–
Overall, I am satisfied with the services provided by the Business Office.
54.17%
26
31.25%
15
0.00%
0
2.08%
1
12.50%
6
 
48
 
3.57
Comments(0)
Page 5: CAREER AND DISABILITY SERVICES
Q7 w
Customize

Career and Disability Services

  • Answered: 47
  • Skipped: 9
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
38.30%
18
19.15%
9
0.00%
0
2.13%
1
40.43%
19
 
47
 
3.57
–
Career counseling services provide information to enhance career development.
38.30%
18
19.15%
9
0.00%
0
2.13%
1
40.43%
19
 
47
 
3.57
–
Career and disability services are accessible and satisfactory.
34.04%
16
17.02%
8
0.00%
0
2.13%
1
46.81%
22
 
47
 
3.56
–
Overall, I am satisfied with Career and Disability Services.
34.04%
16
17.02%
8
0.00%
0
2.13%
1
46.81%
22
 
47
 
3.56
Comments(0)
Page 6: COLLEGE BOOKSTORE
Q8 w
Customize

College Bookstore

  • Answered: 47
  • Skipped: 9
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
48.94%
23
31.91%
15
0.00%
0
0.00%
0
19.15%
9
 
47
 
3.61
–
Overall, I am satisfied with the services provided by the College Bookstore.
44.68%
21
31.91%
15
4.26%
2
0.00%
0
19.15%
9
 
47
 
3.50
Comments(0)
Page 7: COLLEGE SAFETY
Q9 w
Customize

College Safety

  • Answered: 47
  • Skipped: 9
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
48.94%
23
36.17%
17
0.00%
0
0.00%
0
14.89%
7
 
47
 
3.58
–
Safety officials are helpful.
40.43%
19
29.79%
14
0.00%
0
0.00%
0
29.79%
14
 
47
 
3.58
–
I feel safe on campus.
55.32%
26
31.91%
15
0.00%
0
0.00%
0
12.77%
6
 
47
 
3.63
–
Overall, I am satisfied with the services provided by College Safety.
53.19%
25
31.91%
15
0.00%
0
0.00%
0
14.89%
7
 
47
 
3.63
Comments(0)
Page 8: DISTANCE EDUCATION
Q10 w
Customize

Distance Education

  • Answered: 46
  • Skipped: 10
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
50.00%
23
32.61%
15
0.00%
0
0.00%
0
17.39%
8
 
46
 
3.61
–
Resources and training opportunities for using the learning management system are satisfactory.
45.65%
21
36.96%
17
0.00%
0
0.00%
0
17.39%
8
 
46
 
3.55
–
Minimum technology requirements for distance learning courses are clearly stated and information on how to obtain technologies is available.
52.17%
24
26.09%
12
2.17%
1
0.00%
0
19.57%
9
 
46
 
3.62
–
Overall, I am satisfied with the services provided by Distance Education.
47.83%
22
32.61%
15
0.00%
0
0.00%
0
19.57%
9
 
46
 
3.59
Comments(0)
Page 9: EDUCATIONAL OPPORTUNITY CENTER
Q11 w
Customize

Educational Opportunity Center

  • Answered: 45
  • Skipped: 11
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
37.78%
17
26.67%
12
0.00%
0
0.00%
0
35.56%
16
 
45
 
3.59
–
Overall, I am satisfied with the services provided by the Educational Opportunity Center.
36.36%
16
27.27%
12
0.00%
0
0.00%
0
36.36%
16
 
44
 
3.57
Comments(0)
Page 10: FACILITY SERVICES
Q12 w
Customize

Facility Services

  • Answered: 45
  • Skipped: 11
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
53.33%
24
42.22%
19
0.00%
0
0.00%
0
4.44%
2
 
45
 
3.56
–
Campus buildings and grounds are kept clean and maintained regularly.
57.78%
26
40.00%
18
0.00%
0
0.00%
0
2.22%
1
 
45
 
3.59
–
Campus lighting is adequate.
51.11%
23
35.56%
16
4.44%
2
2.22%
1
6.67%
3
 
45
 
3.45
–
Overall, I am satisfied with Facility Services.
55.56%
25
42.22%
19
0.00%
0
0.00%
0
2.22%
1
 
45
 
3.57
Comments(0)
Page 11: FINANCIAL AID AND VETERANS AFFAIRS
Q13 w
Customize

Financial Aid and Veterans Affairs

  • Answered: 44
  • Skipped: 12
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
52.27%
23
25.00%
11
0.00%
0
0.00%
0
22.73%
10
 
44
 
3.68
–
Staff members provide accurate information to students in a timely manner.
47.73%
21
29.55%
13
0.00%
0
0.00%
0
22.73%
10
 
44
 
3.62
–
Financial aid and veterans affairs services are effective and efficient.
47.73%
21
25.00%
11
0.00%
0
0.00%
0
27.27%
12
 
44
 
3.66
–
There are an adequate number of workshops offered for students to learn about the financial aid process.
40.91%
18
29.55%
13
0.00%
0
0.00%
0
29.55%
13
 
44
 
3.58
–
Overall, I am satisfied with the services provided by Financial Aid and Veterans Affairs.
50.00%
22
27.27%
12
0.00%
0
0.00%
0
22.73%
10
 
44
 
3.65
Comments(0)
Page 12: FOOD SERVICE
Q14 w
Customize

Food Service

  • Answered: 44
  • Skipped: 12
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
47.73%
21
22.73%
10
0.00%
0
0.00%
0
29.55%
13
 
44
 
3.68
–
The Pacer Café provides a satisfactory selection of food and beverages.
40.91%
18
20.45%
9
4.55%
2
2.27%
1
31.82%
14
 
44
 
3.47
–
Vending services are satisfactory.
34.09%
15
25.00%
11
2.27%
1
6.82%
3
31.82%
14
 
44
 
3.27
–
Overall, I am satisfied with Food Service.
37.21%
16
27.91%
12
0.00%
0
2.33%
1
32.56%
14
 
43
 
3.48
Comments(0)
Page 13: INFORMATION TECHNOLOGY
Q15 w
Customize

Information Technology (IT)

  • Answered: 44
  • Skipped: 12
 
–
Strongly agree –
Agree –
Disagree –
Strongly disagree –
No assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
45.45%
20
34.09%
15
0.00%
0
0.00%
0
20.45%
9
 
44
 
3.57
–
The reliability of the internet connection is satisfactory.
36.36%
16
27.27%
12
15.91%
7
0.00%
0
20.45%
9
 
44
 
3.26
–
The technology I use at PCC is satisfactory.
40.91%
18
31.82%
14
4.55%
2
0.00%
0
22.73%
10
 
44
 
3.47
–
Overall, I am satisfied with the services provided by IT.
43.18%
19
36.36%
16
2.27%
1
0.00%
0
18.18%
8
 
44
 
3.50
Comments(0)
Page 14: LEARNING COMMONS
Q16 w
Customize

Learning Commons

  • Answered: 44
  • Skipped: 12
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
56.82%
25
29.55%
13
0.00%
0
0.00%
0
13.64%
6
 
44
 
3.66
–
There are sufficient resources and spaces available to meet my needs.
54.55%
24
29.55%
13
0.00%
0
2.27%
1
13.64%
6
 
44
 
3.58
–
There are a sufficient number of tutors available to help me.
45.45%
20
18.18%
8
2.27%
1
2.27%
1
31.82%
14
 
44
 
3.57
–
Tutors are knowledgeable and helpful.
45.45%
20
18.18%
8
2.27%
1
2.27%
1
31.82%
14
 
44
 
3.57
–
Overall, I am satisfied with the services and support provided by the Learning Commons.
50.00%
22
29.55%
13
4.55%
2
0.00%
0
15.91%
7
 
44
 
3.54
Comments(0)
Page 15: LIBRARY SERVICES
Q17 w
Customize

Library Services

  • Answered: 44
  • Skipped: 12
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
There are sufficient library resources and materials.
47.73%
21
31.82%
14
2.27%
1
0.00%
0
18.18%
8
 
44
 
3.56
–
Overall, I am satisfied with Library Services.
50.00%
22
31.82%
14
0.00%
0
0.00%
0
18.18%
8
 
44
 
3.61
Page 16: MARKETING AND COMMUNICATIONS
Q18 w
Customize

Marketing and Communications

  • Answered: 43
  • Skipped: 13
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
52.38%
22
21.43%
9
0.00%
0
0.00%
0
26.19%
11
 
42
 
3.71
–
PCC's website is easy to navigate.
58.14%
25
30.23%
13
2.33%
1
0.00%
0
9.30%
4
 
43
 
3.62
–
PCC’s social media is a good way to find out about College activities and news.
55.81%
24
20.93%
9
4.65%
2
0.00%
0
18.60%
8
 
43
 
3.63
–
Overall, I am satisfied with the services provided by Marketing and Communications.
54.76%
23
33.33%
14
0.00%
0
0.00%
0
11.90%
5
 
42
 
3.62
Comments(0)
Q19 w

If you are interested in sharing your student success story please enter your name and email below.

  • Answered: 2
  • Skipped: 54
Q20 w
Customize

Which of the following activities and information have you seen advertised? (choose all that apply)

  • Answered: 42
  • Skipped: 14
Answer Choices –
Responses –
–
None of the above
7.14%
3
–
Scholarships
80.95%
34
–
Registration Dates
80.95%
34
–
Career Fairs
71.43%
30
–
Visiting 4-Year Institutions
28.57%
12
–
Transfer Fairs
38.10%
16
–
PCC Activities & Events
85.71%
36
–
Responses
Other (please specify)
0.00%
0
Total Respondents: 42 
Q21 w
Customize

How would you like to find out about things happening at PCC?

  • Answered: 42
  • Skipped: 14
Answer Choices –
Responses –
–
Email
85.71%
36
–
PCC website
50.00%
21
–
Text
23.81%
10
–
Facebook
30.95%
13
–
TikTok
14.29%
6
–
Blackboard
40.48%
17
–
Local newspaper
7.14%
3
–
Announcements in class
30.95%
13
–
Responses
Other social media or different type of contact:
2.38%
1
Total Respondents: 42 
Page 17: OFFICE OF RESEARCH AND INSTITUTIONAL EFFECTIVENESS
Q22 w
Customize

Office of Research and Institutional Effectiveness (ORIE)

  • Answered: 43
  • Skipped: 13
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
44.19%
19
9.30%
4
0.00%
0
0.00%
0
46.51%
20
 
43
 
3.83
–
I am given the opportunity to provide adequate input about the College.
39.53%
17
20.93%
9
0.00%
0
0.00%
0
39.53%
17
 
43
 
3.65
–
Overall, I am satisfied with the services provided by ORIE.
44.19%
19
16.28%
7
0.00%
0
0.00%
0
39.53%
17
 
43
 
3.73
Comments(0)
Page 18: STUDENT ENGAGEMENT
Q23 w
Customize

Student Engagement

  • Answered: 43
  • Skipped: 13
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
55.81%
24
27.91%
12
0.00%
0
0.00%
0
16.28%
7
 
43
 
3.67
–
Staff members provide accurate information in a timely manner.
48.84%
21
34.88%
15
0.00%
0
0.00%
0
16.28%
7
 
43
 
3.58
–
I am satisfied with the number and types of clubs and organizations available for students on campus.
46.51%
20
32.56%
14
0.00%
0
0.00%
0
20.93%
9
 
43
 
3.59
–
Overall, I am satisfied with the services provided by Student Engagement.
48.84%
21
34.88%
15
0.00%
0
0.00%
0
16.28%
7
 
43
 
3.58
Comments(0)
Q24 w

What activities would you like to see hosted on campus?

  • Answered: 7
  • Skipped: 49
Page 19: STUDENT RECORDS
Q25 w
Customize

Student Records (maintains records of courses, student grades, transcripts, etc.)

  • Answered: 43
  • Skipped: 13
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
53.49%
23
39.53%
17
0.00%
0
0.00%
0
6.98%
3
 
43
 
3.58
–
Staff members provide accurate information about curriculum (CU) and continuing education (CE) classes in a timely manner.
46.51%
20
44.19%
19
4.65%
2
0.00%
0
4.65%
2
 
43
 
3.44
–
Staff members offer user-friendly and efficient access to electronic forms through TeamIA.
39.53%
17
44.19%
19
0.00%
0
0.00%
0
16.28%
7
 
43
 
3.47
–
There are an adequate number of workshops offered for students to learn about records processes.
38.10%
16
38.10%
16
4.76%
2
0.00%
0
19.05%
8
 
42
 
3.41
–
Overall, I am satisfied with the services provided by Student Records.
45.24%
19
42.86%
18
0.00%
0
0.00%
0
11.90%
5
 
42
 
3.51
Comments(0)
Page 20: TITLE III / TRANSITION CENTER
Q26 w
Customize

Title III / Transition Center

  • Answered: 42
  • Skipped: 14
 
–
Strongly Agree –
Agree –
Disagree –
Strongly Disagree –
No Assessment –
Total –
Weighted Average –
–
Staff members are friendly and knowledgeable.
30.95%
13
16.67%
7
0.00%
0
0.00%
0
52.38%
22
 
42
 
3.65
–
Overall, I am satisfied with the services provided by the Title III / Transition Center.
26.19%
11
19.05%
8
0.00%
0
0.00%
0
54.76%
23
 
42
 
3.58
Comments(0)
Page 21: PIEDMONT COMMUNITY COLLEGE
Q27 w
Customize

Overall Satisfaction

  • Answered: 42
  • Skipped: 14
 
–
Very Satisfied –
Satisfied –
Dissatisfied –
Very Dissatisfied –
No Assessment –
Total –
Weighted Average –
–
Please rate your overall satisfaction with the services provided by Piedmont Community College.
59.52%
25
38.10%
16
0.00%
0
2.38%
1
0.00%
0
 
42
 
3.55
Q28 w

Additional comments/suggestions:

  • Answered: 6
  • Skipped: 50
Powered by

Check out our sample surveys and create your own now!

Share Link COPY
56 responses
2

Your changes have been saved

!

Oops, Something went wrong