Higher education—like virtually every industry—faced unprecedented challenges with the COVID-19 pandemic, and since then it’s become more important than ever for schools to quickly learn about and address the changing needs of students and families. To maintain their relevance, competitive advantage, and the ability to keep their doors open, schools must listen to the people they serve and deliver an experience that will set them apart.
We partnered with Education Dive to uncover 7 tips for designing and conducting surveys that can help you move the needle on understanding and improving your students and staff's experience, no matter where they are: