Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customize online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Contact SalesLog in
Contact SalesLog in
Guide

3 strategies for closing the CX gap

Tools and tips for building a CX program that surpasses customer expectations

CX teams are split on their top challenge this year—54% say it’s customer expectations while 52% say it’s increased performance expectations. How can CX pros do both?

In this guide you’ll get a roadmap for meeting CX goals by harnessing feedback at all customer touchpoints. You’ll discover:

  • The top 3 pain points for customers—and how you can eliminate them in your organization
  • How to get more out of standard CX studies, like CSAT and NPS®, to improve loyalty and reduce friction
  • How to strengthen your CX program by capturing feedback at all key touchpoints
  • How to integrate CX feedback with customer data to get a full understanding of how customers feel about your company
  • Real-world insights on how companies like Greyhound and WinMagic improved CX metrics

Strategies for improving CX by understanding what customers really want