WRTA Business & Employer Survey 2021

This survey is being conducted by the Youngstown/Warren Regional Chamber (YWRC) and the Western Reserve Transit Authority (WRTA) to explore the need for, or interest in, public transportation services for businesses throughout Trumbull and Mahoning counties.

Your cooperation and assistance in completing this survey is appreciated and will help us in planning for routes and to effectively utilize our resources. Be assured that any information you provide will remain confidential and not be shared or sold. All data will be reported in aggregate, and individual responses will not be identified.

If you have any questions, please contact Dean Harris at 330-744-8431 ext. 109 or dharris@wrtaonline.com, or Sarah Boyarko at the Regional Chamber at 330-744-2131 ext. 1108 or sarah@regionalchamber.com.

Please return the survey by mail or email by September 3, 2021 to: Sarah Boyarko, Youngstown/Warren Regional Chamber, 100 East Federal Street, Suite 500, Youngstown, OH 44503 or sarah@regionalchamber.com.

Question Title

* 1. Please enter your contact information. Note: All survey responses are confidential. No individual data will be shared, sold, or made publicly available.

Name

Title

Company

Address

City/Town

State/Province

ZIP/Postal Code

County

Phone Number

Email address

Question Title

* 2. Please describe the nature of your business (for example: steel services manufacturing, wholesale industrial supplies, retail clothing store, mental health and social services, restaurant, etc.).

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* 3. How many employees do you have at your location? If you have more than one location, please include the street/city and employee count for each location.

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* 4. Please estimate the percentage of employees that use the following methods of travel to your workplace.

Personal car/vehicle (%):

Public transportation (%):

Bicycle/walking (%):

Family/friends vehicle (%):

Vanpool/carpool (%):

Ride-sharing (Uber, Lyft, etc) (%):

Taxi service (%):

Agency or faith-based provider (%):

Other (%):

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* 5. Are your employees in need of public transportation services for employment?

Yes

Not sure/unknown

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* 6. Do you have difficulty recruiting and/or retaining workers because they may lack reliable transportation?

Yes

Not sure/unknown

If yes, please explain:

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* 7. Would access to public transportation for your employees help to increase the number of applicants?

Yes

Not sure/unknown

If yes, please explain:

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* 8. In what ways, if any, does lack of transportation impact your business? For example: problems maintaining and/or expanding your workforce, excessive turnover, lack of applicants, etc.

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* 9. Please describe your normal work shifts (start-end times), number of workers on each shift, and the percentage of employees without reliable transportation.

weekday 1st shift (times, workers, %):

weekday 2nd shift (times, workers, %):

weekday 3rd shift (times, workers, %):

Saturday shifts (times, workers, %):

Sunday shifts (times, workers, %):

Other:

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* 10. Please use the space below to tell us about any special circumstances associated with how you schedule your workers such as different schedules every week, overtime, special projects, etc.

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* 11. Does your customer base use public transportation?

Yes

If yes, please estimate the number of customers/clients, times of day, and frequency if possible:

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* 12. Would access to public transportation for your customers help to increase your sales?

Yes

Not sure/unknown

If yes, please explain:

Question Title

* 13. Would you be open to a meeting or phone call with the Regional Chamber and WRTA to further discuss your public transportation issues?

Yes

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* 14. Please use the space below for additional comments you may wish to share.

Thank you for your time in completing this survey. Your input is valuable in helping us to develop strategies and improvements to services for both residents and businesses in the Youngstown-Warren region.