Freelancer Value in the Workplace Survey

Welcome

Hey there, welcome to the survey about Freelancer Value in the Workplace.

Freelancers can add so much to your workplace – but it’s not always easy. There are challenges with remote work, maintaining relationships, work quality, and finding the right people. Plus, there is no standard way to integrate freelancers into your workplace.

This survey aims to change that. We want to hear your insights and experiences to make the freelancer-workplace relationship better. Your feedback will reach 6500 freelancers and help form a standard we can all get behind.

Together, we can build a supportive and thriving work culture for freelancers and workplaces alike. Thank you for your valuable input.

Got questions? Email bek@freelancejungle.com.au

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* 1. Do you currently work with freelancers?

Yes, on a regular basis

Yes, on a needs basis

No, but I'd like to

No, but I have in the past

No, and no interest in doing so

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* 2. What are the challenges you face when working with freelancers?

Inconsistent quality of work

Communication problems

Late delivery of work, ghosting during projects

Unaffordability, cost blow outs

Learning new technology to communicate (e.g. Slack, WhatsApp etc)

Reliability issues

Failure to adapt to new deadlines, scopes etc

Unavailability during or for the next project

Commitment and work prioritisation

Cost and expense management

Failure to meet the brief

Difficulties integrating into teams and organisations

All of the above

Other (please specify)

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* 3. When working with freelancers, what do you allow time for?

Onboarding the freelancer

Briefing and scoping

Getting acquainted with the project and team

Regular communication and check ins

Multiple drafts and amends to the project

Providing internal feedback on the work

Delays from your end re: feedback, asset delivery, sign off etc

Other (please specify)

None of the above

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* 4. What would you like to improve on to work more effectively with freelancers?

Running late and/or timeline blow outs

Onboarding freelancers quickly and effectively

Late payments and cashflow issues

Negotiating and budgeting issues

Finding, attracting, and keeping the right talent

Communicating well for the life of the project

Briefing, scoping, and staying on track

Providing high quality, actionable feedback

Effective integration of freelancers to the team

Grooming freelancers to join the organisation

Reducing the impact of internal politics on freelancer-supported projects

Managing the decisions that arise during the project's life

Hybrid and work from home operations

Risk reduction and contingency planning

Other (please specify)

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* 5. What kind of help do you want from freelancers?

Frontline work and work overflow E.g. customer service, marketing

Skills we don't have in-house E.g. design, community management, development

Strategy, planning, and a fresh pair of eyes

Building new projects, products, pivots, rebrands etc E.g. new website, brand refresh

Training, workshops, and coaching in new skills

Covering existing staff via contracts, maternity leave etc

Acting as virtual C-suite level personnel. E.g. CFO, CMO, CTO etc

Technical assistance, maintenance, troubleshooting etc

General workforce - e.g. remote, part time, retainer team members etc

Specialised services coverage. E.g. legal, accounting

Seasonal work. E.g. event-based, backfill, peak time coverage

Objective, non-team work. E.g. evaluation, assessment, etc

Other (please specify)

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* 6. What sorts of services would improve your experience of working with freelancers?

Help with project management

Introductions to vetted freelancers

Support with briefing, onboarding, orientation

Operations and communication solutions

Clarity on super, tax, legal obligations

Learning how to work with freelancers effectively

All of the above

Other (please specify)

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* 7. What do you like about working with freelancers? (skippable)

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* 8. What's the hardest lesson you've learned working with freelancers? (skippable)

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* 9. We may contact some of you to chat about your responses and gain further insights. Would you like that?

Yes (Please ensure you supply your contact details below)

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* 10. OPTIONAL: We will be sharing the finished report with participants. If you'd like a copy, please supply your details.

Name

Website

Phone

Freelancer Value in the Workplace Survey

Welcome

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* 1. Do you currently work with freelancers?

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* 2. What are the challenges you face when working with freelancers?

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* 3. When working with freelancers, what do you allow time for?

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* 4. What would you like to improve on to work more effectively with freelancers?

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* 5. What kind of help do you want from freelancers?

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* 6. What sorts of services would improve your experience of working with freelancers?

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* 7. What do you like about working with freelancers? (skippable)

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* 8. What's the hardest lesson you've learned working with freelancers? (skippable)

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* 9. We may contact some of you to chat about your responses and gain further insights. Would you like that?

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* 10. OPTIONAL: We will be sharing the finished report with participants. If you'd like a copy, please supply your details.

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* 11. What else would you like to share? (skippable)