User Satisfaction Survey | Texas Secretary of State's Website

As part of our ongoing modernization efforts, we're seeking feedback on how you use the SOS website. Please take 2-3 minutes to complete this short survey. Your responses will help us create a better experience for you.

*Requires a response.

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* 1. How often do you use the Secretary of State website?

Often

Sometimes

Rarely

This was my first visit

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* 2. Why are you visiting the site today?

File or check the status of a document

Find election rules and information

Other

Specify other

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* 3. How easy was it to find what you were looking for?

Very easy

Somewhat easy

Neutral

Somewhat hard

Very hard

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* 4. How quickly did you find the information you needed?

Immediately

Within a few clicks

Took some time

I couldn't find it

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* 5. Was the information clear and easy to understand?

Very clear

Somewhat clear

Neutral

Somewhat unclear

Very unclear

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* 6. Did you find any complicated language or jargon that made it hard to understand the information?

Yes, a lot

Yes, sometimes

Neutral

No, not much

No, never

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* 1. How often do you use the Secretary of State website?

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* 2. Why are you visiting the site today?

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* 3. How easy was it to find what you were looking for?

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* 4. How quickly did you find the information you needed?

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* 5. Was the information clear and easy to understand?

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* 6. Did you find any complicated language or jargon that made it hard to understand the information?

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* 7. What can we do to make the website easier to use?