Question Title 1 of 6. How many agents does your Contact Center have? 100+ 25 to 99 10 to 24 I don’t know the number of agents Question Title 2 of 6. What function(s) does your Contact Center perform? (Select all that apply) Sales Business Development Customer Service Collections Other (please specify) Question Title 3 of 6. Which technology does your Contact Center use? Genesys Avaya Cisco Five9 Other (please specify) Question Title 4 of 6. Which CRM does your company use? Salesforce Microsoft Dynamics ServiceNow Other (please specify) Question Title 5 of 6. Which Contact Center features interest you? (Select all that apply) Artificial Intelligence (AI), Automation, Chatbots CRM integration Video calls for Contact Center agents Conversation analytics Other (please specify) Question Title 6 of 6. Are you a decision-maker for Contact Center related technologies in your company? Yes If not, please refer us to the Decision Maker (Name, Title, Phone, Email) Question Title Our sponsor, Vonage, can help accelerate connections that matter to your business and power your customer experiences. To learn how, schedule a 15-min time slot for a Discovery Call. (Please choose a date and time between: tomorrow – 2 weeks out, Monday – Friday, 9AM – 5PM) Date Time AM/PM - AM PM Question Title Thank you for your time!I know I can count on you to join the call, so I am going to go ahead and dispatch your Apple AirPods Pro right away. Please confirm your contact details to ensure that the AirPods reach you. Name Company Address Email ID Phone Number If you need help or have any queries, call InsightLab on +1 (408) 520-9350 or email johnnorton@insightlab.co Done