2023 Public Transit Customer Survey

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* 1. In what city and county do you live?

City:

County:

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* 2. What is your age?

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* 3. What is your gender?

Male

Female

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* 4. Do you have a driver's license?

Yes

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* 5. Are you able to drive?

Yes

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* 6. What is your Occupation?

Homemaker

Service Worker

Laborer

College Student

Managerial/Professional

Secondary Student

Production/Craft/Repair/Machine Operator

Technical/Administration

Retired

Unemployed

Sales

Other (please specify)

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* 7. What means of transportation do you use at this time? Check all that apply

Personal vehicle

Taxi

Public transit vans

Friend or family vehicle

Walk

Bicycle

Van or bus provided by my service agency

Other (please specify)

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* 8. Do you use public transit services?

Yes

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* 9. If you answered YES to Question 9, for what reasons do you use public transit services?

Religious Services

Restaurant

Work

School/College

Child Care

Bank

Doctor/Dentist/Therapist

Medical Care

Local Businesses

Shopping

Recreation

Other destinations:

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* 10. If you answered NO to Qestion 9, for what reasons do you not use public transit services?

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* 11. What changes could be made in public transit services that would allow you to use the service for the first time or to use the service more often?

	Not Important	Desirable	Important	Very Important
More flexible in schedualing rides	More flexible in schedualing rides Not Important	More flexible in schedualing rides Desirable	More flexible in schedualing rides Important	More flexible in schedualing rides Very Important
Increased service from a park-and-ride lot to work	Increased service from a park-and-ride lot to work Not Important	Increased service from a park-and-ride lot to work Desirable	Increased service from a park-and-ride lot to work Important	Increased service from a park-and-ride lot to work Very Important
Increased service hours	Increased service hours Not Important	Increased service hours Desirable	Increased service hours Important	Increased service hours Very Important
Increased weekend service	Increased weekend service Not Important	Increased weekend service Desirable	Increased weekend service Important	Increased weekend service Very Important
More express service (very few stops)	More express service (very few stops) Not Important	More express service (very few stops) Desirable	More express service (very few stops) Important	More express service (very few stops) Very Important
Employer pays part of the cost	Employer pays part of the cost Not Important	Employer pays part of the cost Desirable	Employer pays part of the cost Important	Employer pays part of the cost Very Important
Guaranteed ride home	Guaranteed ride home Not Important	Guaranteed ride home Desirable	Guaranteed ride home Important	Guaranteed ride home Very Important
Service close to my home	Service close to my home Not Important	Service close to my home Desirable	Service close to my home Important	Service close to my home Very Important
Accept different forms of payment	Accept different forms of payment Not Important	Accept different forms of payment Desirable	Accept different forms of payment Important	Accept different forms of payment Very Important
Cleaner buses	Cleaner buses Not Important	Cleaner buses Desirable	Cleaner buses Important	Cleaner buses Very Important
More attractive buses	More attractive buses Not Important	More attractive buses Desirable	More attractive buses Important	More attractive buses Very Important

Other (please specify)

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* 12. Of the changes you suggested above, which ONE, if implemented, would improve public transit service the most and increase your personal usage?

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* 13. Would you be willing to pay for public transit services?

Yes

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* 14. If employed, in what city and county do you work?

City:

County: