Why We Need a TMA - Commuter Survey

This survey is designed to capture your typical behaviors and attitudes related to commuting and parking. We realize that the COVID pandemic may have caused a temporary change in your thinking.

Please answer based on your typical/regular parking strategies, issues, pain-points, etc.

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* 1. Contact Information - for internal use only

Home ZIP/Postal Code

Email Address*

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* 2. Demographic Information: Gender

Identifying Female

Identifying Male

Trans

Other

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* 3. Demographic Information: Educational Level - Highest Level Achieved

Some High School

High School Diploma or GED equivalent

Some College - no degree

Associates degree

Bachelor's degree

Master's degree or higher

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* 4. For most of your daily trips, how do you get around today? Check one box:

Drive alone

Walk (to a destination)

Carpool or vanpool

Bus

Bike

Scooter

Ridesharing (Uber or Lyft)

Other (please specify)

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* 5. How motivated do you feel to try a different mode of transportation for your commute?

I’m very satisfied with my current commute and am not motivated to try something new.

My commute could be more efficient and I am interested in learning about other options that I could try.

I do not like my current commute and am very motivated to try a new mode of transportation.

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* 6. In a typical month, what transportation options do you use at least once? Check all that apply:

Drive alone

Walk

Carpool or vanpool

Bus

Bike

Scooter

Ridesharing (Uber or Lyft)

Other (please specify)

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* 7. What’s stopping you from trying another transportation option? Check all the reasons that apply:

I don’t know where to catch the bus or which bus to take

The bus schedule or route doesn’t match my needs

I don’t feel safe using public transportation

Distance – it’s way too far to bike or walk

Family obligations (picking up kids from school, etc)

My parking is free or cheap

It’s too hot to walk or ride a bike

It’s too cold to walk or ride a bike

Sidewalk conditions make it difficult to walk

My office does not have a shower

I don’t know what my other options are but would like to learn more.

I don’t work a 9-5 schedule

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* 8. Which incentives or strategies would motivate you to try another transportation option? (check all that apply)

Extra money in my pocket that otherwise would be spent on parking

If parking was more expensive or less convenient

More convenient and affordable public transit (higher frequency, more geographic coverage)

More bike lanes

Better sidewalks

Climate change

Other (please specify)

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* 9. Rank and order the objectives. What’s most (and least) important to you? Drag and drop with the most important on top and descending in priority.

More Options – I want increased transportation options, personal incentives for my choices, and more information about commuter programs.
More convenience – I want to be able to go wherever I want, whenever I want, no matter the cost.
Less traffic – I want a reduction of single-occupant vehicle trips and less congestion on the road.
Build up, not out – I want to support new neighborhood developments, urban density, amenities, destinations, and growth in Downtown + Medical District as described in Memphis 3.0.
Better parking – I want parking to be safer, more cost-effective, and more efficient for my needs.
Equitable options – I want a more equitable system of convenient transportation options so that everyone can afford to get around safely and easily.
Safer commutes – I want a greater focus on eliminating traffic fatalities and serious injuries from all transportation modes.

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* 10. At what price would parking downtown make you consider leaving the car at home? (All prices based on public metered parking fees for 8 hours a day, and 20 days per month.)

$12 per day, $240 per month. (Current cost in downtown Memphis and Nashville.)

$16 per day, $320 per month. (Current cost in downtown Atlanta.)

$24 per day, $480 per month (Current cost in downtown New Orleans.)

Price doesn't matter to me.

I’m not sure

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* 11. Program options – Which TMA programs would help motivate you to try a different way of getting to work? Check all that apply.

One-stop website with lots of information about my mobility options

Annual commuter challenge (with prizes and opportunities for team engagement)

One-on-one training on using public transit and other mobility options

Real-time tracking display for trolleys and buses

Free or subsidized transit passes

Employee parking cash-out (Employee gets a bonus for choosing NOT to drive a car to work!)

Mobility wallet (Usually employer-provided: includes transportation passes and/or cashback rewards for using transit, bike share, shuttles, escooters, van or carpool, etc.)

Carpool incentives (Free Gas or Gas Cards? Prioritized parking)

Convenient bike parking

Safe bike lanes

Free or subsidized bike-share membership

Showers, changing facilities, and lockers for bike commuters

Bike commuter training classes

Better wayfinding and signage to promote walking

Car share membership

Guaranteed ride home program

Install EV chargers and preferred parking for green vehicles

Shuttle/Bus service to connect remote parking lots with office buildings and institutions

Other (please specify)

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* 12. Which of these statements is most true for you?

I will always choose to drive in my own car, no matter the cost.

I would rather spend less on parking costs, even if that means parking further away.

I would rather park as close to my location as possible, even if that means paying more.

I would like to take transit and be able to use my commute for leisure time.

None of the above

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* 13. How have your commute/transportation habits changed during COVID interruption? (Check all that apply)

I drive less frequently

I bike more frequently

I am more interested in changing my transportation habits long-term

I am more apprehensive about public transportation and/or ride-sharing

My habits have not changed

Other (please specify)