We are seeking community input to help plan our future. All responses are strictly confidential and will only be shared in a summary report. No information will be shared that identifies respondents.

The survey report will be used to plan future collections, services, and programs. Even if you do not have a library card, we welcome your input.

If you have any questions about this survey or would like assistance in responding, please contact Megan Gove, 815-624-7511, megang@talcottfreelibrary.com.

This survey will take you about 10 minutes to complete (but feel free to take as much time as you need).

Thank you.

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* 1. Do you currently have a card from the Talcott Free Library? (If yes, please skip to question 3.)

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* 2. If you do not have a card from Talcott Free Library, do you have a card from another public library in the area? (If no, please skip to question 5).

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* 3. How satisfied are you with the Talcott Free Library overall?

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* 4. Please rate how satisfied you are with the following aspects of the library.

  Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied N/A
Selection in the library's physical collections
Selection of eBooks and digital audiobooks
Library facility
Customer service
Technology available at the library 
Library programs for adults
Library programs for tweens/teens
Library programs for children
Library website
How well my culture and/or interests are represented in the library's collections
How well my culture and/or interests are represented in the library's programs

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* 5. Which of the following might help you to use the Talcott Free Library more frequently or improve ease of use? (Check all that apply.)

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* 6. Please rate the following collections, services, and programs in terms of their value to you and your family.

  Very valuable Valuable Slightly valuable Not at all valuable I was unaware this was offered at the library
Physical materials to check out
Digital materials to download
Getting help from library staff
Meeting rooms for large group meetings
Study rooms for individual or small group use
Accessing a copier, printer, or fax machine
Using a computer
Attending a program or class
Using online databases/resources (Ancestry.com, Mango Languages, etc.)

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* 7. Where do you learn about library news and events? (Check all that apply.)

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* 8. We are thinking about where the library should focus its resources over the next several years. Please rate the items below based on your level of interest.

  Very interested Interested Slightly interested Not at all interested
Print materials 
Digital collection of eBooks and downloadable audiobooks
Streaming TV series, movies, music (through Kanopy, Hoopla, etc.)
Expanded special collections for check out (hotspots, tools, household items, etc.)
Outreach and collaborative programming
Virtual/online programs (via Zoom)
Technology support (computer classes, WiFi access)

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* 9. Considering future programs for library patrons, what topics of adult programming would you attend at the library? (Check all that apply.)

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* 10. Please choose all statements below that describe you.

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* 11. What is your age? (Optional)

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* 12. What languages are spoken in your home? Please check all that apply. (Optional)

If you are satisfied with your responses, click DONE below to submit your survey.

If you have any additional questions or feedback, please contact Megan Gove, 815-624-7511, megang@talcottfreelibrary.com.

Thank you for your responses.

T