The State of Mobile App Marketing 2025: Trends and Analysis
1.
What type of organisation are you?
SMB (Small and Medium-Sized Businesses)
Mid-Market (Small and Medium-Sized Enterprises)
Large Enterprise
2.
What is your organisation's primary industry?
Retail/Ecommerce/Shopping/Business/Software
Fintech / Finance / Banking/ Insurance
Delivery / QSR/ Food & Drink
OTT/Media/Music/ TV/ Media/ Entertainment/Sports/Games
Travel/Transportation/ Airlines
Others (please specify)
3.
How important is your mobile app to the overall business strategy? (Choose many)
Mobile app is one of the primary channels for our business for customer acquisition, engagement or retention
Mobile app is used for increased visibility and brand recognition
Mobile app is used for accurate measurement and analytics
Everything leads to our mobile app (Mobile app-first organisation)
4.
Approximately what percentage(%) of your customer base actively uses your mobile app?
0-25
25-50
50-75
75-100
5.
What is the approximate number of your monthly active users (MAUs)?
Below 200k
200-500K
500K - 1M
1M +
6.
On a scale of 0 to 10, how would you rate the importance of your mobile app as a channel for customer acquisition in your overall strategy? (0-least; 10- highest)
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
7.
On a scale of 0 to 10, how would you rate the importance of your mobile app as a channel for customer engagement and retention? (0-least; 10- highest)
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
8.
What channels do you use to acquire new app users?
App Store
Emails
Web-to-app
Paid ads
Referrals
QR codes (Offline)
Influencers
Others (please specify)
9.
What channels have been successful in driving higher user engagement and retention for your mobile app?
App Store
Emails
Web-to-app
Paid ads
Referrals
QR codes (Offline)
Influencers
Others (please specify)
10.
What are your top three mobile app growth challenges right now?
User experience/customisation
Acquisition
Engagement
Retention
ROI realisation
Accurate attribution
Others (please specify)
11.
Do you use any attribution or analytics tools to measure app installs?
Yes
No
12.
Are you able to attribute app installs and in-app activities to marketing channels (organic & paid) or paid campaigns?
Yes - Both organic & paid
Yes - Only organic
Yes - Only paid
No
13.
Are you able to track user engagement metrics, such as session length or conversions in real time?
Yes
No
14.
Are you able to compare attribution data (e.g., app installs, conversions) for all of your channels/campaigns in one place?
Yes
No
15.
Are you able to deliver results at scale and use the attribution data for making business decisions?
Yes
No
16.
Are you happy with the best practices for mobile app privacy & security offered to you by your platform vendors? (0-least; 10- highest)
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
17.
Are you planning to re-evaluate your mobile customer data and privacy strategy?
Yes
No
18.
Approximately what percentage of your marketing budget is dedicated to your mobile app (as opposed to web, desktop, and other platforms)?
0% - 25%
25% - 50%
50% - 75%
Above 75%
19.
What martech tools are you looking to add to your tech stack for improved mobile app performance?
Advanced measurement and analytics tool
Customised app onboarding tool
Deep linking tool
Ad attribution tool
Mobile ad optimisation tool
Cross-device journey measurement tool
Mobile security and privacy tool
Ad fraud detection tool