Screen Reader Mode Icon

Question Title

* 1. Which industry do you belong to?

Question Title

* 2. How do you collect  first-party data?

Question Title

* 3. With what metrics do you measure customer retention?

Question Title

* 4. How do you identify the root cause of customer retention problems?

Question Title

* 5. How is first-party data helping your organisation in retaining customers?

Question Title

* 6. What is the main reason customers churn in your business?

Question Title

* 7. What would indicate that a customer is loyal?

Question Title

* 8. What capabilities are you looking to add to your retention stack?

Question Title

* 9. How do you rate the following in order of priority?

Question Title

* 10. What are you looking for from your technology partners?

Question Title

* 11. What are the tools currently in your martech stack?

T