Thank you for agreeing to participate in our study of organizations who have launched rapid and consistent value to their customers. Some refer to this as “speed to value.” Others call it “rapid customer success adoption.”

In an age of instant customer satisfaction and acquisition, we are looking for examples to showcase and share broadly.

Please complete this 6-question, 3-minute survey no later than March 12, 2021. We will keep your responses anonymous, and we will not publicly attribute any stories or examples to you without your consent.

As a token of appreciation, you will be the first to receive responses and results. We will also enter your name in a drawing to receive one of two $100 Amazon gift certificates.

We want to help you compare your strategies to peers, and are pleased to share what we learn to our early responders.

Again, thank you for making the time today.

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