Strapping Tool Questionnaire - Signode

We appreciate if you can take 10 minutes out of your day to tell us what you think about strapping tools and how we can make them better.

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* 1. In what country do you work?

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* 2. What is your job title / function?

Company Owner

Purchaser

Operations Manager

Packaging Operator

Other (please specify)

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* 3. In what product segment do you work?

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* 4. What is the average weight of your packaged product?

1-50 kg

51-200 kg

201-500 kg

501-1000 kg

Over 1000 kg

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* 5. What is the average number of packages per day that you handle in your facility(s)?

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* 6. What type of strap do you use?

PET

Steel

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* 7. What strap width do you typically use?

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* 8. What strap thickness do you typically use?

Other (please specify)

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* 9. How many packing stations do you have in your facility(s)?

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* 10. How many tools do you use?

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* 11. How many straps do you apply per tool in a day?

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* 12. What model(s) of Signode, Strapex or Orgapack strapping tool do you use?

BXT3-13

BXT3-16

BXT3-19

BXT3-32

Other (please specify)

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* 13. For the BXT3 tool, what mode do you use?

Manual

Semi Auto

Auto

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* 14. For the BXT3 tool, what tension do you use?

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* 15. For the BXT3 tool, do you have the soft mode ON or OFF?

Off

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* 16. For the BXT3 tool, do you use the favourite function?

Yes

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* 17. For the BXT3 tool, who defines the operating settings?

Management

Operator

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* 18. For the BXT3 tool, who controls tool usage (e.g., settings, functionality, wear)?

Management

Operator

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* 19. How would you rate the BXT3 strapping tool overall?

Poor

Fair

Good

Very good

Excellent

Poor

Fair

Good

Very good

Excellent

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* 20. When using a strapping tool, please rank the following features in order of IMPORTANCE, with 1 being most important.

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* 21. When using a BXT3 strapping hand tool, please rate your level of SATISFACTION with the following features.

	Not at all satisfied	Slightly satisfied	Somewhat satisfied	Very satisfied	Extremely satisfied
Ergonomics / Balance	Ergonomics / Balance Not at all satisfied	Ergonomics / Balance Slightly satisfied	Ergonomics / Balance Somewhat satisfied	Ergonomics / Balance Very satisfied	Ergonomics / Balance Extremely satisfied
Efficiency / Performance	Efficiency / Performance Not at all satisfied	Efficiency / Performance Slightly satisfied	Efficiency / Performance Somewhat satisfied	Efficiency / Performance Very satisfied	Efficiency / Performance Extremely satisfied
Ease of Use	Ease of Use Not at all satisfied	Ease of Use Slightly satisfied	Ease of Use Somewhat satisfied	Ease of Use Very satisfied	Ease of Use Extremely satisfied
Simple Adjustments	Simple Adjustments Not at all satisfied	Simple Adjustments Slightly satisfied	Simple Adjustments Somewhat satisfied	Simple Adjustments Very satisfied	Simple Adjustments Extremely satisfied
Screen Indications	Screen Indications Not at all satisfied	Screen Indications Slightly satisfied	Screen Indications Somewhat satisfied	Screen Indications Very satisfied	Screen Indications Extremely satisfied

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* 22. What suggestions do you have for improving strapping hand tools (please provide three suggestions)?

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* 23. When purchasing a strapping tool, please rank the following requirements in order of IMPORTANCE (with 1 being most important).

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* 24. For how many years have you been using battery plastic tools?

<1 year

1-2 years

2-5 years

5-10 years

>10 years

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* 25. Before using battery plastic tools, what types of tools did you use?

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* 26. How does the BXT3 strapping tool compare to other battery plastic tools available?

	Much worse	Somewhat worse	About the same	Somewhat better	Much better
Ergonomics / Balance	Ergonomics / Balance Much worse	Ergonomics / Balance Somewhat worse	Ergonomics / Balance About the same	Ergonomics / Balance Somewhat better	Ergonomics / Balance Much better
Efficiency / Performance	Efficiency / Performance Much worse	Efficiency / Performance Somewhat worse	Efficiency / Performance About the same	Efficiency / Performance Somewhat better	Efficiency / Performance Much better
Ease of Use	Ease of Use Much worse	Ease of Use Somewhat worse	Ease of Use About the same	Ease of Use Somewhat better	Ease of Use Much better
Simple Adjustments	Simple Adjustments Much worse	Simple Adjustments Somewhat worse	Simple Adjustments About the same	Simple Adjustments Somewhat better	Simple Adjustments Much better
Screen Indications	Screen Indications Much worse	Screen Indications Somewhat worse	Screen Indications About the same	Screen Indications Somewhat better	Screen Indications Much better

Strapping Tool Questionnaire - Signode

Question Title

* 1. In what country do you work?

Question Title

* 2. What is your job title / function?

Question Title

* 3. In what product segment do you work?

Question Title

* 4. What is the average weight of your packaged product?

Question Title

* 5. What is the average number of packages per day that you handle in your facility(s)?

Question Title

* 6. What type of strap do you use?

Question Title

* 7. What strap width do you typically use?

Question Title

* 8. What strap thickness do you typically use?

Question Title

* 9. How many packing stations do you have in your facility(s)?

Question Title

* 10. How many tools do you use?

Question Title

* 11. How many straps do you apply per tool in a day?

Question Title

* 12. What model(s) of Signode, Strapex or Orgapack strapping tool do you use?

Question Title

* 13. For the BXT3 tool, what mode do you use?

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* 14. For the BXT3 tool, what tension do you use?

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* 15. For the BXT3 tool, do you have the soft mode ON or OFF?

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* 16. For the BXT3 tool, do you use the favourite function?

Question Title

* 17. For the BXT3 tool, who defines the operating settings?

Question Title

* 18. For the BXT3 tool, who controls tool usage (e.g., settings, functionality, wear)?

Question Title

* 19. How would you rate the BXT3 strapping tool overall?

Question Title

* 20. When using a strapping tool, please rank the following features in order of IMPORTANCE, with 1 being most important.

Question Title

* 21. When using a BXT3 strapping hand tool, please rate your level of SATISFACTION with the following features.

Question Title

* 22. What suggestions do you have for improving strapping hand tools (please provide three suggestions)?

Question Title

* 23. When purchasing a strapping tool, please rank the following requirements in order of IMPORTANCE (with 1 being most important).

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* 24. For how many years have you been using battery plastic tools?

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* 25. Before using battery plastic tools, what types of tools did you use?

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* 26. How does the BXT3 strapping tool compare to other battery plastic tools available?

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* 27. Please tell me what brand(s) of battery plastic tools you were comparing to the BXT3 brand tool above.