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* 1. Overall, how satisfied are you with your home?

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* 2. How long have you been a resident here?

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* 3. How often do you contact management about maintenance issues or any other concerns?

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* 4. Are you satisfied with the maintenance services?

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* 5. How likely is it that you would recommend living here to a friend or colleague?

Not at all likely
Extremely likely

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* 6. Do you have any other comments, questions, or concerns?

T