Web Survey for Site Redesign

1. Web Survey for Site Redesign

The Office of Communications is undertaking a review of the Feinberg School of Medicine top-level web pages, including the Home page. As part of this effort, we would like to know how you use the Feinberg web site.

The following survey is 12 questions long and will take four minutes. Please help us improve the web site and make it more useful to you by telling us about your experiences with the site.

Thank you for your time,

Tom Garritano
Senior Executive Director of Communications
Feinberg School of Medicine

Question Title

* 1. How would you describe yourself? (select one)

Current Feinberg MD student

Current Northwestern graduate school student

Faculty member or researcher at another institution

Feinberg alumna/alumnus

Feinberg faculty member

Feinberg staff member

Parent of a current Feinberg student

Patient

Prospective Feinberg student

Prospective resident

Other (please specify)

Question Title

* 2. How often do you visit the Feinberg home page? (select one)

More than once a day

Daily

Weekly

Monthly

A few times a year

I have never visited the home page

Question Title

* 3. What are your main reasons for using the Feinberg web site?

(Please rank your three top choices 1, 2 and 3.)

	1st Choice	2nd Choice	3rd Choice
To access class pages	To access class pages 1st Choice	To access class pages 2nd Choice	To access class pages 3rd Choice
To access curriculum related information	To access curriculum related information 1st Choice	To access curriculum related information 2nd Choice	To access curriculum related information 3rd Choice
To find a specific department, program or center web site	To find a specific department, program or center web site 1st Choice	To find a specific department, program or center web site 2nd Choice	To find a specific department, program or center web site 3rd Choice
To find Admissions information	To find Admissions information 1st Choice	To find Admissions information 2nd Choice	To find Admissions information 3rd Choice
To access Galter Library resources	To access Galter Library resources 1st Choice	To access Galter Library resources 2nd Choice	To access Galter Library resources 3rd Choice
To access Research related information	To access Research related information 1st Choice	To access Research related information 2nd Choice	To access Research related information 3rd Choice
To review Residencies by Program	To review Residencies by Program 1st Choice	To review Residencies by Program 2nd Choice	To review Residencies by Program 3rd Choice
To read Feinberg news	To read Feinberg news 1st Choice	To read Feinberg news 2nd Choice	To read Feinberg news 3rd Choice
To find out about Feinberg events	To find out about Feinberg events 1st Choice	To find out about Feinberg events 2nd Choice	To find out about Feinberg events 3rd Choice
To find Cost of Attendance information	To find Cost of Attendance information 1st Choice	To find Cost of Attendance information 2nd Choice	To find Cost of Attendance information 3rd Choice
To access Faculty Profiles	To access Faculty Profiles 1st Choice	To access Faculty Profiles 2nd Choice	To access Faculty Profiles 3rd Choice
To find office contact information	To find office contact information 1st Choice	To find office contact information 2nd Choice	To find office contact information 3rd Choice
To access Alumni pages	To access Alumni pages 1st Choice	To access Alumni pages 2nd Choice	To access Alumni pages 3rd Choice

Other (please specify)

Question Title

* 4. In general, how easy is it to find what you are looking for on the Feinberg web site? (select one)

Very easy

Requires some effort

Possible, but takes a long time

Sometimes I never find it

I can’t figure out where anything is

Other (please specify)

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* 5. How easy is it to locate the following information on the web site?

	very easy	easy	neutral	challenging	very difficult	N/A
Admissions process	Admissions process very easy	Admissions process easy	Admissions process neutral	Admissions process challenging	Admissions process very difficult	Admissions process N/A
Residency application process	Residency application process very easy	Residency application process easy	Residency application process neutral	Residency application process challenging	Residency application process very difficult	Residency application process N/A
Degree programs	Degree programs very easy	Degree programs easy	Degree programs neutral	Degree programs challenging	Degree programs very difficult	Degree programs N/A
Medical Curriculum and Course Descriptions	Medical Curriculum and Course Descriptions very easy	Medical Curriculum and Course Descriptions easy	Medical Curriculum and Course Descriptions neutral	Medical Curriculum and Course Descriptions challenging	Medical Curriculum and Course Descriptions very difficult	Medical Curriculum and Course Descriptions N/A
Academic Calendars	Academic Calendars very easy	Academic Calendars easy	Academic Calendars neutral	Academic Calendars challenging	Academic Calendars very difficult	Academic Calendars N/A
Campus and school information	Campus and school information very easy	Campus and school information easy	Campus and school information neutral	Campus and school information challenging	Campus and school information very difficult	Campus and school information N/A
Research and Funding Opportunities	Research and Funding Opportunities very easy	Research and Funding Opportunities easy	Research and Funding Opportunities neutral	Research and Funding Opportunities challenging	Research and Funding Opportunities very difficult	Research and Funding Opportunities N/A
Student Services	Student Services very easy	Student Services easy	Student Services neutral	Student Services challenging	Student Services very difficult	Student Services N/A
Academic departments	Academic departments very easy	Academic departments easy	Academic departments neutral	Academic departments challenging	Academic departments very difficult	Academic departments N/A
Make an online gift to the medical school	Make an online gift to the medical school very easy	Make an online gift to the medical school easy	Make an online gift to the medical school neutral	Make an online gift to the medical school challenging	Make an online gift to the medical school very difficult	Make an online gift to the medical school N/A
Ward Rounds publication	Ward Rounds publication very easy	Ward Rounds publication easy	Ward Rounds publication neutral	Ward Rounds publication challenging	Ward Rounds publication very difficult	Ward Rounds publication N/A
Faculty Affairs information	Faculty Affairs information very easy	Faculty Affairs information easy	Faculty Affairs information neutral	Faculty Affairs information challenging	Faculty Affairs information very difficult	Faculty Affairs information N/A
Faculty Directory	Faculty Directory very easy	Faculty Directory easy	Faculty Directory neutral	Faculty Directory challenging	Faculty Directory very difficult	Faculty Directory N/A
Administrative Contacts	Administrative Contacts very easy	Administrative Contacts easy	Administrative Contacts neutral	Administrative Contacts challenging	Administrative Contacts very difficult	Administrative Contacts N/A
Upcoming events	Upcoming events very easy	Upcoming events easy	Upcoming events neutral	Upcoming events challenging	Upcoming events very difficult	Upcoming events N/A
Clinical information	Clinical information very easy	Clinical information easy	Clinical information neutral	Clinical information challenging	Clinical information very difficult	Clinical information N/A

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* 6. What information, if any, have you had trouble finding on the site?

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* 7. Please rate the Feinberg Home page using the following criteria:

	strongly agree	somewhat agree	neutral	somewhat disagree	strongly disagree
The Home page is easy to understand	The Home page is easy to understand strongly agree	The Home page is easy to understand somewhat agree	The Home page is easy to understand neutral	The Home page is easy to understand somewhat disagree	The Home page is easy to understand strongly disagree
I can easily find the information I am looking for	I can easily find the information I am looking for strongly agree	I can easily find the information I am looking for somewhat agree	I can easily find the information I am looking for neutral	I can easily find the information I am looking for somewhat disagree	I can easily find the information I am looking for strongly disagree
I like the overall look and feel of the site	I like the overall look and feel of the site strongly agree	I like the overall look and feel of the site somewhat agree	I like the overall look and feel of the site neutral	I like the overall look and feel of the site somewhat disagree	I like the overall look and feel of the site strongly disagree

Question Title

* 8. How often do you visit the following web sections, linked from the Feinberg Home page?

	weekly	monthly	a few times a year	annually	never
Admissions	Admissions weekly	Admissions monthly	Admissions a few times a year	Admissions annually	Admissions never
Alumni	Alumni weekly	Alumni monthly	Alumni a few times a year	Alumni annually	Alumni never
Dean’s page	Dean’s page weekly	Dean’s page monthly	Dean’s page a few times a year	Dean’s page annually	Dean’s page never
Diversity	Diversity weekly	Diversity monthly	Diversity a few times a year	Diversity annually	Diversity never
Education	Education weekly	Education monthly	Education a few times a year	Education annually	Education never
Faculty Affairs	Faculty Affairs weekly	Faculty Affairs monthly	Faculty Affairs a few times a year	Faculty Affairs annually	Faculty Affairs never
Library	Library weekly	Library monthly	Library a few times a year	Library annually	Library never
Patients	Patients weekly	Patients monthly	Patients a few times a year	Patients annually	Patients never
Research	Research weekly	Research monthly	Research a few times a year	Research annually	Research never
Office of Communications	Office of Communications weekly	Office of Communications monthly	Office of Communications a few times a year	Office of Communications annually	Office of Communications never
Jobs	Jobs weekly	Jobs monthly	Jobs a few times a year	Jobs annually	Jobs never
Events	Events weekly	Events monthly	Events a few times a year	Events annually	Events never

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* 9. What information, if any, is missing from the About Feinberg section?

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* 10. How often do you browse or interact with other Feinberg-sponsored communication channels?

	weekly	monthly	a few times a year	annually	never
Facebook	Facebook weekly	Facebook monthly	Facebook a few times a year	Facebook annually	Facebook never
Twitter	Twitter weekly	Twitter monthly	Twitter a few times a year	Twitter annually	Twitter never
LinkedIn	LinkedIn weekly	LinkedIn monthly	LinkedIn a few times a year	LinkedIn annually	LinkedIn never
YouTube	YouTube weekly	YouTube monthly	YouTube a few times a year	YouTube annually	YouTube never
Flickr	Flickr weekly	Flickr monthly	Flickr a few times a year	Flickr annually	Flickr never
Blogs	Blogs weekly	Blogs monthly	Blogs a few times a year	Blogs annually	Blogs never

Other (please specify)

Question Title

* 11. Please rate the following potential features/services you would be interested to see or use related to the Feinberg site, if available.

(Please rank your three top choices 1, 2 and 3.)

	1st Choice	2nd Choice	3rd Choice
Mobile-enabled Feinberg site	Mobile-enabled Feinberg site 1st Choice	Mobile-enabled Feinberg site 2nd Choice	Mobile-enabled Feinberg site 3rd Choice
iTunes podcasting	iTunes podcasting 1st Choice	iTunes podcasting 2nd Choice	iTunes podcasting 3rd Choice
Webcasts	Webcasts 1st Choice	Webcasts 2nd Choice	Webcasts 3rd Choice
Blog feeds	Blog feeds 1st Choice	Blog feeds 2nd Choice	Blog feeds 3rd Choice
Improved Site Map	Improved Site Map 1st Choice	Improved Site Map 2nd Choice	Improved Site Map 3rd Choice
Specific mobile application	Specific mobile application 1st Choice	Specific mobile application 2nd Choice	Specific mobile application 3rd Choice
More video content	More video content 1st Choice	More video content 2nd Choice	More video content 3rd Choice

Other (please specify)

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* 12. Please feel free to add additional comments about the Feinberg web site below, including how you would rank the site overall.

Thank you for your time and thoughtful feedback.

Question Title

* 1. How would you describe yourself? (select one)

Question Title

* 2. How often do you visit the Feinberg home page? (select one)

Question Title

* 3. What are your main reasons for using the Feinberg web site? (Please rank your three top choices 1, 2 and 3.)

Question Title

* 4. In general, how easy is it to find what you are looking for on the Feinberg web site? (select one)

Question Title

* 5. How easy is it to locate the following information on the web site?

Question Title

* 6. What information, if any, have you had trouble finding on the site?

Question Title

* 7. Please rate the Feinberg Home page using the following criteria:

Question Title

* 8. How often do you visit the following web sections, linked from the Feinberg Home page?

Question Title

* 9. What information, if any, is missing from the About Feinberg section?

Question Title

* 10. How often do you browse or interact with other Feinberg-sponsored communication channels?

Question Title

* 11. Please rate the following potential features/services you would be interested to see or use related to the Feinberg site, if available.(Please rank your three top choices 1, 2 and 3.)

Question Title

* 12. Please feel free to add additional comments about the Feinberg web site below, including how you would rank the site overall.

* 3. What are your main reasons for using the Feinberg web site?

(Please rank your three top choices 1, 2 and 3.)

* 11. Please rate the following potential features/services you would be interested to see or use related to the Feinberg site, if available.

(Please rank your three top choices 1, 2 and 3.)