Reciprocal Club Feedback Form

We’d like to hear about your recent reciprocal club visit experience. Please take a few minutes to complete this feedback form.

Country:

Club:

Date visited:

Yes

No (skip question 3)

Question Title

* 3. Rate your dining experience at the club.

	1- Unsatisfactory	2	3	4	5- Fantastic	N/A
Menu selection/variety	Menu selection/variety 1- Unsatisfactory	Menu selection/variety 2	Menu selection/variety 3	Menu selection/variety 4	Menu selection/variety 5- Fantastic	Menu selection/variety N/A
Food quality	Food quality 1- Unsatisfactory	Food quality 2	Food quality 3	Food quality 4	Food quality 5- Fantastic	Food quality N/A
Beverage quality	Beverage quality 1- Unsatisfactory	Beverage quality 2	Beverage quality 3	Beverage quality 4	Beverage quality 5- Fantastic	Beverage quality N/A
Presentation of food & beverage	Presentation of food & beverage 1- Unsatisfactory	Presentation of food & beverage 2	Presentation of food & beverage 3	Presentation of food & beverage 4	Presentation of food & beverage 5- Fantastic	Presentation of food & beverage N/A
Decor and ambiance of restaurant	Decor and ambiance of restaurant 1- Unsatisfactory	Decor and ambiance of restaurant 2	Decor and ambiance of restaurant 3	Decor and ambiance of restaurant 4	Decor and ambiance of restaurant 5- Fantastic	Decor and ambiance of restaurant N/A
Value for money	Value for money 1- Unsatisfactory	Value for money 2	Value for money 3	Value for money 4	Value for money 5- Fantastic	Value for money N/A

Question Title

* 4. Please state which other club facilities (e.g. swimming pool, accommodation rooms, etc.) you used and comment on your experience of each.

Question Title

* 5. Rate the quality of service at the club.

	1- Unsatisfactory	2	3	4	5 - Fantastic	N/A
Knowledge of staff	Knowledge of staff 1- Unsatisfactory	Knowledge of staff 2	Knowledge of staff 3	Knowledge of staff 4	Knowledge of staff 5 - Fantastic	Knowledge of staff N/A
Responsiveness of staff	Responsiveness of staff 1- Unsatisfactory	Responsiveness of staff 2	Responsiveness of staff 3	Responsiveness of staff 4	Responsiveness of staff 5 - Fantastic	Responsiveness of staff N/A
Friendliness of staff	Friendliness of staff 1- Unsatisfactory	Friendliness of staff 2	Friendliness of staff 3	Friendliness of staff 4	Friendliness of staff 5 - Fantastic	Friendliness of staff N/A

Question Title

* 6. Rate these other aspects of your reciprocal club experience.

	1- Unsatisfactory	2	3	4	5- Fantastic	N/A
Cleanliness of the club	Cleanliness of the club 1- Unsatisfactory	Cleanliness of the club 2	Cleanliness of the club 3	Cleanliness of the club 4	Cleanliness of the club 5- Fantastic	Cleanliness of the club N/A
Security	Security 1- Unsatisfactory	Security 2	Security 3	Security 4	Security 5- Fantastic	Security N/A
Overall upkeep and maintenance	Overall upkeep and maintenance 1- Unsatisfactory	Overall upkeep and maintenance 2	Overall upkeep and maintenance 3	Overall upkeep and maintenance 4	Overall upkeep and maintenance 5- Fantastic	Overall upkeep and maintenance N/A

1- Inaccessible

5- Accessible

N/A

1- Inaccessible

5- Accessible

N/A

Yes

If yes, please specify:

Yes

Not sure

Member name:

Membership number:

Thank you for taking the time to complete this feedback form.