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Please assess the quality of each retention strategy used in your adult education program.

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* 1. Staffing

  Poor Fair Good Very Good Excellent N/A
diversity: instructors/administration (ethnicity, generational, gender)
quality: instruction/administration (active professional development)
volunteers
tutors
mentors
interns
security

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* 2. Social-emotional support

  Poor Fair Good Very Good Excellent N/A
intake/placement/orientation process
variety of class scheduling options
contacts to city/state/federal government agencies
contacts for community/nonprofit/faith-based organizations
medical/dental/psychological/other health referrals/free COVID testing
disability awareness/sensitivity (ADA accommodations/supports)
re-entry services for returning citizens
conflict resolution assistance
disciplinary/behavioral issues
military family matters
legal issues

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* 3. Technology

  Poor Fair Good Very Good Excellent N/A
availability of devices: tablets, laptops, Chromebooks, desktop PC's, wifi hotspots
device sources: loaners, donors, discount partnerships, pawn shops, college computer clubs, Goodwill
computer lab
digital literacy classes & certifications
Internet/broadband access: Everyoneon.org; Cox Connect2Compete, FCC's KAC Pledge

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* 4. Communication

  Poor Fair Good Very Good Excellent N/A
phone calls/texts/emails
updated website/blog/digital newsletter/social media
emergency plans (inclement weather, after hours procedures, emergency contacts on file)
suggestion box
complaint process
informational displays (bulletin boards/brochures)
press releases to community (program highlights, success stories/testimonials, PSA's)
learner progress reports
new city residents packet

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* 5. Incentives & Recognition

  Poor Fair Good Very Good Excellent N/A
end-of-year ceremony: graduation/recognition reception/NRS level gains
awards/certificates (participation, completion, certification, trophies, plaques)
rewards (gift cards, discounts, news/photo/video on websites, student of month/qtr/semester, parking spot)
attendance
birthdays
free resource materials (books, CD's/DVD's)
promotional items (hats, masks, pens/pencils, flash drives, tote bags)
entertainment (passes: movies, theater, sporting events, concerts)

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* 6. Workplace-readiness skills

  Poor Fair Good Very Good Excellent N/A
drivers license application/appointment assistance
school transcript requests
birth certificate/social security card application assistance
résumé preparation
career coaching/advising
employment referrals/job references
employer recognition
continuing education opportunities

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* 7. Curricula

  Poor Fair Good Very Good Excellent N/A
intake and placement process
variety of curriculum for different learning styles (audiovisuals and project-based learning)
basic/beginning literacy services & support
guest speakers/presenters
field trips (virtual/actual)
media center (textbooks & calculators available for sale/loan)
translator assistance or translation tools
online resources (software, web accounts, phone apps, distance learning curricula)

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* 8. Facilities

  Poor Fair Good Very Good Excellent N/A
secure building
safe parking areas
comfortable classrooms
adequate restrooms

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* 9. Transportation

  Poor Fair Good Very Good Excellent N/A
bus passes
ride share programs
gas card
bicycle racks

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* 10. Meals & Beverages

  Poor Fair Good Very Good Excellent N/A
coffee service
snack cart/vending machines
food truck visits
pizza day/night
international meal/appetizers event
bakery showcase
culinary program partnerships

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* 11. Child care resources

  Poor Fair Good Very Good Excellent N/A
facilities
partnerships
vouchers
volunteers

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* 12. Financial assistance

  Poor Fair Good Very Good Excellent N/A
affordability of tuition/registration
income tax filing/preparation
home business assistance
scholarship/FAFSA applications
GED® Marketplace participation
fees paid for diplomas, other course registrations

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* 13. Please share any other comments you have regarding retention strategies:

0 of 13 answered
 

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