User Experience Survey
1.
How easy was it to access services during your housing crisis?
Very Easy
Easy
Neutral - not easy, but not hard
Hard
Very Hard
2.
Were you informed about the process for determining what services you may receive (e.g., timeline, need to screen for eligibility, and prioritization process) ?
Yes
Somewhat
No
3.
How helpful were the referrals and information provided to you after completing an assessment? Check all that apply
Helpful- I was able to get what I needed from the referral
Somewhat - Some of referrals fit my needs, but not all
I needed more help to access the referrals I received
No - The referrals were not appropriate for my situation
Other (please specify)
4.
Did you encounter any difficulties or challenges? If yes, please describe.
No
Yes, please explain.
5.
Do you have any suggestions on how how we could better meet your needs?
6.
Do you have any other questions or comments you would like to share?