Every company values a high volume of incoming calls, but managing and optimizing those calls effectively is challenging and requires systems, software and trained people. In this survey, we are researching the strategies, challenges, and tools that companies with a substantial volume of call-based leads employ to convert calls into customers.

About This Survey

This research by Databox and CallRail aims to gather insights specifically from companies handling a significant volume of call-based leads (e.g., home services, consumer services, healthcare, legal, professional services, etc), or from companies who help their clients setup systems to handle a high-volume of calls. The findings will be published on our blog and social media platforms.

Survey Structure
  • First Section: We request demographic information to segment and analyze the data effectively. We'll also ask for your contact details to share the final report and appropriately quote you if you respond to the open-ended questions.
  • Second Section: Consists of multiple-choice questions. Responses will be anonymized and shared in aggregate. Your individual answers will remain confidential.
  • Third Section: At the survey's end, you have the option to answer open-ended questions. If you choose to do so, we may quote you in our report with a link to your website.
Upon completion, you'll be redirected to the aggregated, anonymous results. By signing up for free, you can anonymously compare your company's performance against similar entities.

By submitting the completed form, you agree to our Terms of Service and Privacy Policy.

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* 1. What is your email address?

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* 2. What is your full name?

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* 3. What is the name of your company?

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* 4. What is your company’s website?

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* 5. What is your role in the company?

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* 6. What is your company’s industry category?

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* 7. For agencies: How many clients do you currently serve that have a high volume of call-based leads?

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