Spare Parts Benchmark Survey 2019 Question Title * 1. Which industry do you best represent? Automotive Construction Equipment Healthcare Industrial Machinery Energy Marine Aerospace & Defence Consumer Goods Packaging HVAC If other, please specify OK Question Title * 2. What will be your biggest focus within the next 12 months, when it comes to spare parts management? OK Question Title * 3. What is the biggest hurdle/challenge you are facing optimizing/transforming your spare parts business? OK Question Title * 4. On a scale of 1-6 (6 being very important), how would you rate the following topics in terms of importance today? 1 2 3 4 5 6 Inventory Management Inventory Management 1 Inventory Management 2 Inventory Management 3 Inventory Management 4 Inventory Management 5 Inventory Management 6 Parts Pricing Parts Pricing 1 Parts Pricing 2 Parts Pricing 3 Parts Pricing 4 Parts Pricing 5 Parts Pricing 6 eCommerce eCommerce 1 eCommerce 2 eCommerce 3 eCommerce 4 eCommerce 5 eCommerce 6 Digitalization Digitalization 1 Digitalization 2 Digitalization 3 Digitalization 4 Digitalization 5 Digitalization 6 Obsolescence Management Obsolescence Management 1 Obsolescence Management 2 Obsolescence Management 3 Obsolescence Management 4 Obsolescence Management 5 Obsolescence Management 6 Parts Logistics Parts Logistics 1 Parts Logistics 2 Parts Logistics 3 Parts Logistics 4 Parts Logistics 5 Parts Logistics 6 3D Printing 3D Printing 1 3D Printing 2 3D Printing 3 3D Printing 4 3D Printing 5 3D Printing 6 Artificial Intelligence Artificial Intelligence 1 Artificial Intelligence 2 Artificial Intelligence 3 Artificial Intelligence 4 Artificial Intelligence 5 Artificial Intelligence 6 Competence Development Competence Development 1 Competence Development 2 Competence Development 3 Competence Development 4 Competence Development 5 Competence Development 6 OK Question Title * 5. What is the number one thing that customers expect from your organization? OK Question Title * 6. Are you concerned that Brexit will negatively impact your spare parts business? Yes No Not Sure OK Question Title * 7. Are you currently selling spare parts via an ecommerce platform? Yes, primarily through our own ecommerce platform Yes, primarily through a 3rd party ecommerce platform (like Amazon or Alibaba) No, but we are looking into it No, we are not moving towards ecommerce as a sales channel OK Question Title * 8. Of these technologies, which do you feel will most transform spare parts businesses? 3D Printing Artificial Intelligence Drones Augmented/Virtual Realities Autonomous Vehicles Other (please specify) OK Question Title * 9. Fill out the below if you with to receive the survey results Name Job Title Company Email OK DONE