Thank you for your feedback

The information you provide in this survey is completely confidential (meaning will not be shared publicly or be able to identify whom you are through your responses). There will be NO negative impact to you or the services you or your family receives due to your answers. Your honest feedback will help us improve your experience and future participants experience at Encompass Support Services. If you are completing this survey as a family member of a person that participates in our programs, please base your response on your own views and opinions. Thank you in advance for your feedback.

Question Title

* 1. I am:

Question Title

* 2. My current age is:

Question Title

* 3. Information about agency services was easy to find:

Question Title

* 4. When I was referred to, or requested services, I was contacted by Encompass Support Services:

Question Title

* 5. Over the last year, myself or my family member has participated in services from the following programs (Check all that apply):

Question Title

* 6. There was information available or provided on the service(s) I participated in:

Question Title

* 7. Staff helped me understand my rights and responsibilities as a participant or family member:

Question Title

* 8. To the best of my knowledge, information about me or my family member has been kept confidential:

Question Title

* 9. I have been informed how to make a formal complaint if I feel I needed to:

Question Title

* 10. Were there any barriers you experienced in attending program(s)(check all that apply):

Question Title

* 11. I feel the staff at Encompass create an inclusive environment that engages with and respects my personal, cultural and spiritual beliefs.

Question Title

* 12. Staff supported me and used my input when identifying and achieving my /my family's goals:

Question Title

* 13. Staff introduced and/or provided me with information about other resources to support my needs.

Question Title

* 14. When in program I feel welcomed and valued:

Question Title

* 15. I feel safe and respected while attending Encompass’ services:

Question Title

* 16. I was empowered to advocate for myself or my family's needs:

Question Title

* 17. The services that I participate(d) in made/make a positive difference in my life:

Question Title

* 18. The facilities for programs are well maintained:

Question Title

* 19. I would recommend services offered by Encompass Support Services to someone close to me:

Question Title

* 20. What services could/should our organization provide to better support you or your family?

T