Thank you for taking the time to complete the Parent Line caller survey.
Your answers will help us to understand, improve and better assist our callers.

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* 1. Thinking about your most recent contact, could you indicate how effective Parent Line was in assisting you with:

  Not effective  Effective  Too early to tell  Not applicable
Increasing your parenting confidence 
Developing strategies and skills 
Improving your relationship with your child/children
Increasing your understanding of your child's needs

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* 2. Did we make a referral?

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* 3. Did you take up the referral?

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* 4. Overall how satisfied are you with the service provided by Parent Line?

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* 5. Do you have any other comments on how we might improve our service?

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