P&O Solutions Patient Satisfaction Survey Question Title * 1. Which option best describes your most recent appointment with us? Evaluation/Casting Fitting/Delivery Follow up/Adjustment OK Question Title * 2. Which of our locations did you visit? West Springfield, MA Bloomfield, CT I was seen at a Hospital or Skilled Nursing Facility I was seen at my home I was seen at another physician's office Other (please specify which facility or office if you were seen off site) OK Question Title * 3. Upon arrival, how would rate our administrative staff? Extremely friendly & helpful Pleasant Rude I was not acknowledged/greeted No receptionist Not applicable OK Question Title * 4. How comfortable was our waiting area? Very comfortable Adequate Very uncomfortable Not applicable OK Question Title * 5. For your scheduled appointment, were you seen On time Just after scheduled time Long after scheduled time I was late I was seen on a walk in basis OK Question Title * 6. How were your financial obligations explained to you? Clearly Somewhat clearly My financial obligations were not explained Not applicable for this visit OK Question Title * 7. Which provider(s) did you see? (check all that apply) Craig Babyak, C.P.O. Christian Rogers, C.P. Lisa Ryan, C. Ped. Christopher Cabrini, C.P.O. Kate Vartanian, C.P. Peter Farrar, Technician OK Question Title * 8. Please rate the level of knowledge, care and attention you received from your provider. Exceeded expectations Met expectations Below expectations OK Question Title * 9. Did you discuss your goals and objectives related to your care with your provider? Yes No OK Question Title * 10. Did you receive your device(s) when your provider indicated you would? Yes, I received my device/items on time. My device/items arrived sooner than expected. No, It took longer than expected There was a delay caused by paperwork or insurance authorization. OK Question Title * 11. Were you given complete instructions on your equipment/care? Yes No OK Question Title * 12. How satisfied are you with your device(s)? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 13. For Amputees Only: How comfortable is your socket if it was fabricated by P&O Solutions? (If you are currently wearing a socket made by another company, please skip this question.) Very Comfortable Moderately Comfortable Tolerable Poor Painful OK Question Title * 14. Would you recommend our practice to your friends or family if they had a need for our services? Very likely Likely Neither likely nor unlikely Unlikely Very unlikely OK Question Title * 15. Please rate your overall satisfaction with the care you received at our practice. Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 16. Additional Comments or Feedback: OK Question Title * 17. Please provide your contact information (if you wish to remain anonymous you may skip this): Name Company Address Address 2 City/Town State/Province -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming ZIP/Postal Code Country Email Address Phone Number OK DONE