Open Education Managed Analytical Service (MAS) Feedback

The CallMiner Team considers Feedback to be a Gift!

Please share your feedback regarding your recent Managed Analytical Service (MAS) experience.

Question Title

* 1. What is your role?

Executive Sponsor

Business User / Department Head

Speech Analytics Project Manager

Analyst

Other (please specify)

Question Title

* 2. Please rate the Evangelist's Knowledge and Experience level exhibited.

Excellent

Met Expectations

Unsatisfactory

Other (please specify)

Question Title

* 3. Please rate the Evangelist's level of Professionalism

	Exceeded Expectations	Excellent	Met Expectations	Unsatisfactory
Meetings were well-planned & informative	Meetings were well-planned & informative Exceeded Expectations	Meetings were well-planned & informative Excellent	Meetings were well-planned & informative Met Expectations	Meetings were well-planned & informative Unsatisfactory
Communication was clear & concise	Communication was clear & concise Exceeded Expectations	Communication was clear & concise Excellent	Communication was clear & concise Met Expectations	Communication was clear & concise Unsatisfactory
Questions and other communications were responded to in a timely manner	Questions and other communications were responded to in a timely manner Exceeded Expectations	Questions and other communications were responded to in a timely manner Excellent	Questions and other communications were responded to in a timely manner Met Expectations	Questions and other communications were responded to in a timely manner Unsatisfactory
Appropriate 'Progress' feedback was shared throughout the MAS	Appropriate 'Progress' feedback was shared throughout the MAS Exceeded Expectations	Appropriate 'Progress' feedback was shared throughout the MAS Excellent	Appropriate 'Progress' feedback was shared throughout the MAS Met Expectations	Appropriate 'Progress' feedback was shared throughout the MAS Unsatisfactory

Other (please specify)

Question Title

* 4. Was the Timeline and Pace of the MAS initiative's completion appropriate?

Excellent

Met Expectations

Unsatisfactory

Other (please specify)

Question Title

* 5. Were all of the expected MAS requirements completed?

YES

Other (please specify)

Question Title

* 6. What areas would you like to pursue further to increase your value obtained with Eureka?

Scores

Reporting

API

Other (please specify)

Open Education Managed Analytical Service (MAS) Feedback

Question Title

* 1. What is your role?

Question Title

* 2. Please rate the Evangelist's Knowledge and Experience level exhibited.

Question Title

* 3. Please rate the Evangelist's level of Professionalism

Question Title

* 4. Was the Timeline and Pace of the MAS initiative's completion appropriate?

Question Title

* 5. Were all of the expected MAS requirements completed?

Question Title

* 6. What areas would you like to pursue further to increase your value obtained with Eureka?

Question Title

* 7. Please share any comments regarding areas where we can improve or enlighten us as to those areas that you feel were addressed well.

Question Title

* 8. Please rate overall how well the MAS process met your expectations; with a 5 Star rating being the highest and 1 Star being the lowest rating.