UCEDA SCHOOL OF ORLANDO OBT - Exit Survey Question Title * 1. What is your name? (last name, first name) Question Title * 2. When did you first start at UCEDA SCHOOL? Date Date Question Title * 3. Why are you exiting the English Program at UCEDA SCHOOL? I completed the program I will go back to my country I will transfer to another English school I will transfer to a college/university Other (please specify) Question Title * 4. How satisfied were you with the quality of education at UCEDA SCHOOL? Very Satisfied Satisfied Dissatisfied Very Dissatisfied Very Satisfied Satisfied Dissatisfied Very Dissatisfied Why? (please explain) Question Title * 5. How satisfied were you with the student evaluation and grading system for each course? Very Satisfied Satisfied Dissatisfied Very Dissatisfied Very Satisfied Satisfied Dissatisfied Very Dissatisfied Why? (please explain) Question Title * 6. Did you have access to your grades online? Yes No Please comment Question Title * 7. How satisfied were you with the customer service at UCEDA SCHOOL? Very Satisfied Satisfied Dissatisfied Very Dissatisfied Very Satisfied Satisfied Dissatisfied Very Dissatisfied Why? (please explain) Question Title * 8. How satisfied are you with the following qualities of the UCEDA SCHOOL front desk staff? Very Satisfied Satisfied Dissatisfied Very Dissatisfied Professionalism Professionalism Very Satisfied Professionalism Satisfied Professionalism Dissatisfied Professionalism Very Dissatisfied Attention/Helpfulness Attention/Helpfulness Very Satisfied Attention/Helpfulness Satisfied Attention/Helpfulness Dissatisfied Attention/Helpfulness Very Dissatisfied Patience Patience Very Satisfied Patience Satisfied Patience Dissatisfied Patience Very Dissatisfied Fast Service Fast Service Very Satisfied Fast Service Satisfied Fast Service Dissatisfied Fast Service Very Dissatisfied Friendliness Friendliness Very Satisfied Friendliness Satisfied Friendliness Dissatisfied Friendliness Very Dissatisfied Explanation of Policies/Procedures Explanation of Policies/Procedures Very Satisfied Explanation of Policies/Procedures Satisfied Explanation of Policies/Procedures Dissatisfied Explanation of Policies/Procedures Very Dissatisfied Why? (please explain) Question Title * 9. How satisfied are you with the following student services, as applicable? Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not applicable International Student Orientation International Student Orientation Very Satisfied International Student Orientation Satisfied International Student Orientation Dissatisfied International Student Orientation Very Dissatisfied International Student Orientation Not applicable Why? (please explain) Academic/Personal Advising Academic/Personal Advising Very Satisfied Academic/Personal Advising Satisfied Academic/Personal Advising Dissatisfied Academic/Personal Advising Very Dissatisfied Academic/Personal Advising Not applicable Why? (please explain) Immigration Advising Immigration Advising Very Satisfied Immigration Advising Satisfied Immigration Advising Dissatisfied Immigration Advising Very Dissatisfied Immigration Advising Not applicable Why? (please explain) School Activities/Excursions School Activities/Excursions Very Satisfied School Activities/Excursions Satisfied School Activities/Excursions Dissatisfied School Activities/Excursions Very Dissatisfied School Activities/Excursions Not applicable Why? (please explain) Accommodation/Housing Accommodation/Housing Very Satisfied Accommodation/Housing Satisfied Accommodation/Housing Dissatisfied Accommodation/Housing Very Dissatisfied Accommodation/Housing Not applicable Why? (please explain) Question Title * 10. How satisfied were you with the information the Uceda School front desk staff provided about your F1 status and your responsibilities as an F1 student during your studies at Uceda School? Very Satisfied Satisfied Dissatisfied Very Dissatisfied Very Satisfied Satisfied Dissatisfied Very Dissatisfied Why? (please explain) Question Title * 11. Did the Uceda School staff give you information on health insurance and the importance of obtaining health insurance? Yes No Please comment Question Title * 12. Did you receive information on how to get access to a copy of the student handbook? Yes No Please comment Question Title * 13. How satisfied are you with the quality of the following at Uceda School, as applicable? Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not applicable Placement Exam & Procedures Placement Exam & Procedures Very Satisfied Placement Exam & Procedures Satisfied Placement Exam & Procedures Dissatisfied Placement Exam & Procedures Very Dissatisfied Placement Exam & Procedures Not applicable Why? (please explain) Curriculum Curriculum Very Satisfied Curriculum Satisfied Curriculum Dissatisfied Curriculum Very Dissatisfied Curriculum Not applicable Why? (please explain) Textbook/Materials Textbook/Materials Very Satisfied Textbook/Materials Satisfied Textbook/Materials Dissatisfied Textbook/Materials Very Dissatisfied Textbook/Materials Not applicable Why? (please explain) Instruction (Teachers) Instruction (Teachers) Very Satisfied Instruction (Teachers) Satisfied Instruction (Teachers) Dissatisfied Instruction (Teachers) Very Dissatisfied Instruction (Teachers) Not applicable Why? (please explain) Tutoring Tutoring Very Satisfied Tutoring Satisfied Tutoring Dissatisfied Tutoring Very Dissatisfied Tutoring Not applicable Why? (please explain) Facilities Facilities Very Satisfied Facilities Satisfied Facilities Dissatisfied Facilities Very Dissatisfied Facilities Not applicable Why? (please explain) Computer Lab Computer Lab Very Satisfied Computer Lab Satisfied Computer Lab Dissatisfied Computer Lab Very Dissatisfied Computer Lab Not applicable Why? (please explain) Use of Technology in Class Use of Technology in Class Very Satisfied Use of Technology in Class Satisfied Use of Technology in Class Dissatisfied Use of Technology in Class Very Dissatisfied Use of Technology in Class Not applicable Why? (please explain) Question Title * 14. How did you hear about UCEDA SCHOOL? From an agency in my country From a friend/family Flyers Newspaper School Signs Website/Internet Radio From a UCEDA SCHOOL student Other (please specify) Question Title * 15. How would you rate the overall quality of UCEDA SCHOOL? Excellent Good Average Bad Excellent Good Average Bad Why? (please explain) Question Title * 16. Please tell us more about your experience at UCEDA SCHOOL. Any recommendations? Done
